Receptionist

Drlogy; Hinoba-an; On-site; PHP 119,000 - 158,000; Full time

Job summary

Gunam Super Speciality Hospital in Krishnagiri is seeking a Hospital Receptionist to manage the front desk, greet patients and visitors, handle calls, and coordinate appointments with doctors and nursing teams.

You will maintain records, ensure a professional and welcoming experience, and support billing and registration tasks as needed. Prior 0–2 years experience in a hospital or clinic setting is preferred.

Qualifications

• 0–2 years of experience at front desk or reception
• Strong communication and interpersonal skills
• Proficiency in handling calls and scheduling appointments

Responsibilities

• Greet patients and visitors professionally
• Manage front-desk operations and maintain reception area
• Answer calls and direct to appropriate departments
• Register patients and update information
• Schedule, confirm, and reschedule appointments
• Coordinate with doctors and nursing teams
• Maintain confidentiality and records
• Support billing or registration tasks as needed
• Ensure a welcoming patient experience
• Follow hospital policies and safety protocols

Skills

Front Desk Management

Appointment Scheduling

Customer Service

Communication

Education

12th Pass

Any Graduate

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

0 - 2 Years Experience

Education

• 12th Pass
• Any Graduate

All Gender

Vacancy

1

Last Date to Apply

02, March 2027

Job Role

Work Location

Krishnagiri

Work Mode

Work From Office

Department

Front Office

Role

Hospital Receptionist

Employment type

• Full time

Key Skills

Front Desk Management

Appointment Scheduling

Customer Service

Communication

Preference Languages

Any Language

Job Description

The Receptionist is responsible for managing the front desk, greeting patients and visitors, handling calls and appointments, providing accurate information, coordinating with hospital departments, maintaining records, and ensuring a professional and welcoming experience.

• Welcome patients, visitors, doctors, staff, and other guests professionally.
• Manage front-desk operations and maintain an organized reception area.
• Answer incoming telephone calls and direct them to the appropriate department.
• Provide accurate information about hospital services, departments, timings, and procedures.
• Register new patients and update existing patient information.
• Schedule, confirm, and reschedule patient appointments.
• Coordinate patient visits with doctors, nursing teams, and relevant departments.
• Maintain appointment schedules and minimize delays in patient coordination.
• Guide patients and visitors to appropriate departments and facilities.
• Handle basic patient inquiries and escalation complex concerns appropriately.
• Manage incoming and outgoing correspondence and communications.
• Maintain reception, appointment, visitor, and other relevant records.
• Assist with billing, registration, or payment coordination when required.
• Support patient feedback collection and communicate concerns to management.
• Coordinate with housekeeping and security teams to maintain reception standards.
• Maintain confidentiality of patient and hospital information.
• Follow hospital policies, customer-service standards, and safety protocols.
• Handle emergency or urgent reception requests promptly and responsibly.
• Maintain professional communication and a patient-friendly approach.
• Perform additional front-office duties assigned by the reporting manager.

Similar Jobs at Gunam Super Speciality Hospital

Gunam Super Speciality Hospital is a leading healthcare institution serving patients across Hosur, Krishnagiri, Tamil Nadu, and surrounding regions. Established in April 2014, the hospital has grown into a regional super-speciality healthcare provider focused on combining advanced medical facilities, experienced healthcare professionals, modern technology, and compassionate patient care.

Today, Gunam Hospital has 220+ beds, 350+ healthcare experts, and has touched the lives of more than 300,000 patients, according to its current official profile. The hospital provides care ranging from preventive health check-ups and routine consultations to complex surgeries and critical care.

Comprehensive Healthcare Under One Roof

Gunam Super Speciality Hospital provides a wide range of medical and surgical services across multiple specialties. Its current healthcare portfolio includes:

• Cardiology
• Nephrology
• Pulmonology
• Gastroenterology & Hepatology
• Urology
• Oncology
• Orthopaedics & Joint Replacement
• General, Robotic & Laparoscopic Surgery
• Emergency & Critical Care
• Obstetrics & Gynaecology
• ENT
• Dermatology & Cosmetology
• Dentistry
• Physiotherapy & Pain Management
• Internal Medicine

This multidisciplinary model allows patients to access consultation, diagnostics, medical treatment, surgery, rehabilitation, and follow-up care through an integrated healthcare environment.

Advanced Medical Infrastructure

Gunam Hospital is committed to providing modern medical infrastructure to support safe, effective, and timely treatment. Its facilities include 24×7 emergency and trauma care, advanced intensive care units, modular operation theatres, robotic surgery, diagnostic laboratories, digital radiology, dialysis, ambulance services, physiotherapy and rehabilitation facilities, and pharmacy services.

The hospital's current infrastructure also includes dedicated ICU, NICU, PICU, MICU, and SICU facilities, along with advanced diagnostic capabilities such as X‑ray, CT, MRI, ultrasound, endoscopy, colonoscopy, ERCP, and other specialized investigations.

Emergency and Critical Care

Gunam provides 24/7 emergency and trauma care for patients requiring immediate medical attention. The emergency services are supported by dedicated trauma facilities, on‑site laboratory and diagnostic services, senior doctors, advanced medical equipment, and trained emergency teams. The hospital manages emergencies including accidents, heart attacks, strokes, and other critical medical conditions.

Robotic and Advanced Surgical Care

The hospital has expanded its surgical capabilities with a Robotic Surgery Unit, which is identified in its current facilities information as the first robotic surgery unit in Krishnagiri District. Robotic, laparoscopic, and general surgical services are supported by modern operating infrastructure and specialist teams.

Diagnostic and Laboratory Services

Accurate diagnosis is an essential part of effective healthcare. Gunam provides modern laboratory and diagnostic services designed to support physicians throughout the patient journey.

Its diagnostic infrastructure includes digital X‑ray, CT, MRI, ultrasound, laboratory services, endoscopy, colonoscopy, ERCP, and other specialized investigations. The hospital also provides round‑clock laboratory support.

Experienced Healthcare Professionals

Gunam Super Speciality Hospital brings together experienced senior specialists, doctors, nurses, paramedics, technicians, and other healthcare professionals. The hospital emphasizes the importance of combining medical expertise with advanced technology and personalized attention to deliver better patient outcomes.

Its multidisciplinary structure enables specialists from different departments to collaborate in managing complex medical and surgical conditions.

Patient‑Centered Care

At Gunam, healthcare is viewed as more than simply treating illness. The hospital's official philosophy emphasizes dignity, compassion, trust, and personalized care. Patients are treated with a family‑oriented approach, while the healthcare teams work to create a safe, comfortable, and supportive environment.

The hospital also offers comfortable inpatient accommodation, including general wards, private and semi‑private rooms, and deluxe suites, along with amenities such as a cafeteria, waiting areas, and parking.

Community Healthcare Initiatives

Gunam Super Speciality Hospital is also committed to improving the health of the wider community. The hospital conducts health camps, free check‑ups, and health‑awareness programs aimed at encouraging preventive healthcare and improving health awareness among local communities.

Gunam currently serves patients through healthcare facilities in Hosur and Krishnagiri. The Hosur facility is a 220+ bed hospital, while the Krishnagiri facility is described by the hospital as a 50+ bed super‑speciality centre with emergency services, ICUs, operation theatres, and advanced diagnostic facilities.

This expanding network enables Gunam to bring specialized healthcare services closer to patients across the region.

Our Vision

“Striving for global recognition through exceptional patient care and societal contributions.”

Our Mission

“To excel as a regional super speciality healthcare provider while fostering growth to better serve patients and employees.”

Our Commitment

Gunam Super Speciality Hospital remains committed to making quality healthcare accessible to every individual. By combining advanced technology, experienced specialists, modern infrastructure, evidence‑based medical practices, and compassionate care, the hospital aims to continuously improve healthcare outcomes for patients and contribute to a healthier community.