Receptionist

Jones Lang LaSalle Incorporated; Cebu City; On-site; PHP 180,000 - 300,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Cebu, Philippines, is seeking a Workplace Lead - Receptionist to welcome visitors and manage front‑of‑house operations, ensuring a professional and secure workplace.

You will coordinate meeting rooms and events, handle calls and inquiries, support mail and courier services, and collaborate with facilities and security teams to deliver seamless workplace experiences.

This role offers growth within workplace services and facilities management.

Qualifications

• High school diploma or equivalent qualification.
• 2+ years of experience in reception/front desk/customer service/hospitality.
• Exceptional interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite and visitor management systems.
• Professional appearance and demeanor aligned with corporate standards.

Responsibilities

• Greet visitors, manage check-in, and enforce security protocols.
• Coordinate meeting room bookings, catering, and A/V setup.
• Serve as primary contact for workplace inquiries.
• Manage calls, emails, and correspondence.
• Maintain reception area standards and welcoming environment.
• Support mail and package distribution and courier coordination.
• Collaborate with facilities, security, and vendors to address needs.
• Maintain accurate visitor logs and access credentials.
• Assist with workplace events and onboarding experiences.

Skills

Customer service

Interpersonal communication

Multitasking

Attention to detail

Education

High school diploma or equivalent qualification

Tools

Microsoft Office Suite

Visitor management systems

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Lead - Receptionist

What this job involves:

As a Workplace Lead - Receptionist at JLL, you'll serve as the welcoming face of our clients' workplaces, creating exceptional first impressions while managing the dynamic flow of daily operations.

This role goes beyond traditional reception duties—you'll be a key ambassador who ensures seamless workplace experiences for employees, visitors and vendors alike.

At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and you'll play a vital part in bringing that vision to life each day.

You'll coordinate front-of-house activities, oversee visitor management protocols, and collaborate with facilities and operations teams to maintain a professional, efficient, and welcoming environment.

This position requires strong organizational skills, excellent interpersonal abilities, and a proactive mindset to anticipate needs and solve challenges as they arise.

We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal role for someone eager to grow within workplace services and facilities management.

What your day-to-day will look like:

• Greet all visitors, clients, and employees with warmth and professionalism, managing check-in procedures and ensuring security protocols are followed
• Coordinate meeting room bookings, catering arrangements, and audio-visual setup to support seamless business operations
• Serve as the primary point of contact for workplace inquiries, directing requests to appropriate teams and providing timely information
• Manage incoming calls, emails, and correspondence with efficiency and attention to detail
• Maintain reception area presentation standards, ensuring the space reflects a polished, organized, and welcoming environment
• Support mail and package distribution, tracking deliveries and coordinating courier services as needed
• Collaborate with facilities, security, and vendor partners to address workplace needs and resolve issues promptly
• Maintain accurate visitor logs, access credentials, and workplace databases in compliance with organizational standards
• Assist with workplace events, employee onboarding experiences, and special projects that enhance the overall workplace environment

Required qualifications:

• High school diploma or equivalent qualification
• 2+ years of experience in reception, front desk, customer service, or hospitality roles
• Exceptional interpersonal and communication skills with a service-oriented approach
• Strong organizational abilities and attention to detail in managing multiple priorities
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and visitor management systems
• Professional appearance and demeanor aligned with corporate workplace standards
• Ability to handle confidential information with discretion and maintain professional boundaries
• Flexibility to adapt to changing priorities and respond calmly under pressure

Preferred qualifications:

• Experience in corporate reception or facility management environments
• Familiarity with workplace services platforms and integrated workplace management systems (IWMS)
• Background in hospitality, event coordination, or client-facing service delivery
• Multilingual capabilities to support diverse workplace populations
• Understanding of health, safety, and security protocols in corporate settings
• Previous experience working with property management or facilities service providers

Location: On-site –Cebu, Philippines

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.