Realtime Analyst | Shifting Schedule | Onsite | Cebu City

TASQ Staffing Solutions; Cebu City; On-site; PHP 360,000 - 480,000; Full time

Job summary

A staffing solutions company based in Cebu City is looking for an experienced Real-Time Analyst. The ideal candidate will have at least 2 years of experience and be proficient in workforce management tools and Microsoft Excel. This is an onsite position with a shifting schedule.

Qualifications

• At least 2 years of experience as a Real-Time Analyst.
• Preferred experience with workforce management tools such as IEX, Verint, or Genesys.
• Proficient in managing real-time adherence and scheduling tools.
• Strong working knowledge of Microsoft Excel.

Skills

Real-Time Analysis

Workforce Management Tools

Microsoft Excel

Tools

IEX

Verint

Genesys

Job description

Realtime Analyst | Shifting Schedule | Onsite | Cebu City

About the job

• At least 2 years of experience as a Real-Time Analyst.
• Preferred experience with workforce management tools such as IEX, Verint, or Genesys.
• Proficient in managing real-time adherence and scheduling tools.
• Strong working knowledge of Microsoft Excel (must be able to utilize formulas, pivot tables, and data analysis functions)