RCM Supervisor: Lead Healthcare Billing & Denials

Hammerjack Pty Ltd; Philippines; On-site; PHP 550,000 - 900,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a driven RCM Supervisor who thrives in a fast-paced healthcare BPO. You will lead a team focused on medical billing, claims submission, AR follow-up, and denials management to ensure accuracy and timely delivery.

The role requires solid RCM background, proven BPO leadership, and strong communication. You will coach and develop staff, drive process improvements, and collaborate with client stakeholders on escalations, with stability and

Qualifications

• Solid background in Revenue Cycle Management or US Healthcare processes.
• Proven leadership experience in a BPO setting.
• Strong understanding of claims lifecycle, AR aging, and payer guidelines.
• Excellent communication and team management skills.
• Ability to analyze trends, solve problems, and drive performance.

Responsibilities

• Lead a team of RCM Specialists focused on billing, claims submission, AR management, and denial resolution.
• Oversee daily operations to ensure accuracy, compliance, and timely delivery.
• Coach, perform QA reviews, and drive performance development.
• Drive process improvements to enhance efficiency and client satisfaction.
• Collaborate with coding, documentation, and client stakeholders for escalated cases.

Skills

RCM leadership

US Healthcare processes

Team management

Claims lifecycle understanding

AR aging analysis

Communication

Job description

Hammerjack Pty Ltd in the Philippines is seeking a driven RCM Supervisor who thrives in a fast-paced healthcare BPO. You will lead a team focused on medical billing, claims submission, AR follow-up, and denials management to ensure accuracy and timely delivery.

The role requires solid RCM background, proven BPO leadership, and strong communication. You will coach and develop staff, drive process improvements, and collaborate with client stakeholders on escalations, with stability and