RCM Supervisor - Alphaland

TP; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

TP in Makati is seeking a driven RCM Supervisor to lead a high-performing team in a fast-paced healthcare BPO. You will oversee billing, claims submission, AR follow-up, and denials management to ensure accuracy and timely delivery.

The role emphasizes leadership, coaching, QA reviews, and continuous process improvements, with collaboration across coding, documentation, and client stakeholders for escalated cases.

Qualifications

• Solid background in Revenue Cycle Management or US Healthcare processes.
• Proven leadership experience in a BPO setting.
• Strong understanding of claims lifecycle, AR aging, and payer guidelines.
• Excellent communication and team-management skills.
• Ability to analyze trends, solve problems, and drive performance.

Responsibilities

• Lead a team of RCM Specialists focused on billing, claims submission, AR management, and denial resolution.
• Oversee daily operations to ensure accuracy, compliance, and timely delivery.
• Coach team members, conduct QA reviews, and drive performance development.
• Implement process improvements to enhance efficiency and client satisfaction.
• Collaborate with coding, documentation, and client stakeholders for escalated cases.

Skills

RCM leadership

Healthcare processes

Communication

Team management

Problem solving

Job description

We’re looking for a driven RCM Supervisor who thrives in a fast‑paced healthcare environment and enjoys leading high‑performing teams. If you have strong experience in medical billing, claims, AR follow‑up, and denials management—and you’re ready to step into a leadership role with real impact—this opportunity is for you.

What You’ll Lead

• A team of RCM Specialists focused on billing, claims submission, AR management, and denial resolution
• Daily operations to ensure accuracy, compliance, and timely delivery
• Coaching, QA reviews, and performance development
• Process improvements that enhance efficiency and client satisfaction
• Collaboration with coding, documentation, and client stakeholders for escalated cases

What You Bring

• Solid background in Revenue Cycle Management or US Healthcare processes
• Proven leadership experience in a BPO setting
• Strong understanding of claims lifecycle, AR aging, and payer guidelines
• Excellent communication and team‑management skills
• Ability to analyze trends, solve problems, and drive performance

Why This Role Stands Out

• Lead a healthcare account with strong growth potential
• Work with supportive leaders who value initiative and operational excellence
• Opportunity to sharpen your RCM expertise and expand your leadership career
• A role designed for supervisors who want stability, growth, and meaningful work in the healthcare BPO space