Quickbooks Certified Bookkeeper

Employer.com; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

MainStreet is seeking a detail-oriented Bookkeeping & Account Management professional to service small business clients by handling bookkeeping tasks, reconciling accounts, and conducting monthly reviews to keep books accurate and up to date.

You will be the main client contact, delivering empathetic, professional communication across chat, email, and phone, and you will explain financial information clearly while collaborating with Bench App, Salesforce, and Slack to resolve issues and maintain

Qualifications

• Active QuickBooks Online Certification required.
• 1+ year bookkeeping, auditing, or tax preparation experience.
• 1+ year customer-facing experience, ideally supporting US-based clients.
• Excellent spoken and written English proficiency.
• Strong customer service mindset with ability to explain financial information clearly and empathetically.
• Hands-on experience using QuickBooks Online.
• Degree in Accounting, Finance or related field (or equivalent).

Responsibilities

• Accurately categorize transactions, reconcile accounts, and maintain clean ledgers.
• Conduct monthly financial reviews to ensure client books are accurate and up to date.
• Serve as the main point of contact for clients via chat, email, and phone.
• Explain financial information clearly and empathetically to clients.
• Collaborate with internal teams using Bench App, Salesforce, and Slack.

Skills

English proficiency

Customer service

Attention to detail

Problem solving

Proactive

Client communication

Education

Degree in Accounting/Finance or related field

Tools

QuickBooks Online

Bench App

Salesforce

Slack

Job description

MainStreet is on a mission to transform every small business owner into an expert backoffice champion. By integrating accounting, HR, and hiring, we give growing companies a single, streamlined solution to manage their people, finances, and operations. The result is more efficiency, better transparency, and less friction—so teams can focus on scaling their business, not managing complexity.

Job Description

Bookkeeping & Account Management

• Accurately categorize transactions, reconcile accounts, and maintain clean ledgers
• Identify and resolve discrepancies with care and attention to detail
• Conduct monthly financial reviews to ensure every client’s books are accurate and up to date

Client Support & Communication

• Serve as the main point of contact for your clients — small business owners who rely on your guidance
• Provide empathetic, professional, and clear communication across chat, email, and phone
• Build strong relationships by explaining financial information in a way clients can easily understand

Problem Solving & Ownership

• Take initiative to identify and resolve client concerns proactively
• Own the client experience from start to finish, ensuring satisfaction and trust
• Collaborate with internal teams using tools like Bench App, Salesforce, and Slack

Qualifications

• QuickBooks Online Certification is required (active certification)
• 1+ year of experience in bookkeeping, auditing, or tax preparation
• 1+ years of customer-facing or client service experience — ideally supporting U.S.-based clients
• Excellent spoken and written English proficiency (clear, confident, and professional communication is a must)
• Strong customer service mindset with the ability to explain financial information clearly and empathetically
• Hands-on experience using QuickBooks Online
• High attention to detail, strong problem-solving skills, and a proactive approach
• Degree in Accounting, Finance, or related field (or equivalent experience)

Additional Information

• Must be based in the Manila area and available to work North American business hours (9 AM – 5 PM EST or PST)
• Must meet Bench’s minimum hardware and internet requirements for smooth communication and workflow