Quality & Process Excellence Engineer

DHL Supply Chain Phils., Inc.

Cabuyao

On-site

Confidential

Full time

14 days+

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Benefits offered by this job

Health insurance

Career development

Equal opportunity employer

Job summary

DHL Supply Chain Phils., Inc. is seeking a Quality Officer/Process Engineer to join our Cabuyao City operations.

This full-time role focuses on implementing and improving quality control processes, ensuring compliance with industry standards, and enhancing operational efficiency across our retail distribution operations. Ideal candidates have a bachelor's degree in engineering or related field and 3–5 years of experience in quality control or process optimization within manufacturing, logistics,

Qualifications

Bachelor's degree in engineering, Quality Assurance, Supply Chain Management, or related field.
3-5 years of experience in quality control, process engineering, or operational excellence in manufacturing, logistics, or retail distribution.
Strong knowledge of quality management systems (ISO 9001 and others).
Experience with Six Sigma/Lean or similar frameworks is preferred.

Responsibilities

Develop, implement, and monitor quality control procedures across all processes.
Conduct audits and inspections for compliance with policies and regulations.
Analyze data to identify inefficiencies and bottlenecks; lead root-cause investigations.
Collaborate with warehouse, logistics, and retail teams to optimize processes.
Prepare quality reports and KPIs for management review.
Provide training to staff on SOPs and quality standards.
Maintain quality documentation (WIs, checklists, SOPs).
Engage in lean and continuous improvement initiatives.
Interface with suppliers and customers to address quality concerns.