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Cixin Precision Metal Products Phillipines Inc. is seeking a Quality Assurance/Process Improvement professional to drive QA across electroplating and surface finishing. You will ensure products meet customer specs and company standards while leading problem-solving, CAPA, and audits.
You will apply SPC, FMEA, Cp/Cpk, and QMS documentation to monitor quality, coordinate with suppliers, and drive continuous improvement across production and engineering teams.
About the role
Drive quality assurance and continuous improvement across electroplating, surface finishing, and related manufacturing processes. This role will help ensure products meet customer specifications, company standards, and applicable quality management requirements while supporting effective problem-solving, process control, and audit readiness.
Key responsibilities
Develop and implement inspection plans, work instructions, and testing procedures throughout the manufacturing process.
Monitor and evaluate product quality during production to ensure compliance with customer specifications and company standards.
Lead root-cause analysis and problem-solving activities using tools such as 5 Whys, 8D, and FMEA.
Implement Corrective and Preventive Actions (CAPA) to prevent recurring defects and improve product quality.
Conduct internal quality audits and support external and customer audits in accordance with ISO 9001, AS9100, and customer-specific requirements, as applicable.
Monitor and analyse product non-conformities and coordinate with suppliers to ensure incoming raw materials and components meet specifications.
Apply Lean Manufacturing and Six Sigma methodologies to reduce defects, minimise waste, and improve manufacturing efficiency.
Monitor plating bath parameters and ensure plating processes meet established quality standards.
Conduct coating thickness, adhesion, and other product quality tests.
Investigate defects such as blistering, peeling, burning, and uneven coating.
Handle customer complaints, conduct investigations, and implement appropriate corrective actions.
Prepare, maintain, and update Quality Management System (QMS) documentation and records.
Monitor and improve plating process capability through Cp/Cpk analysis.
Coordinate with Production, Engineering, suppliers, and other departments to resolve quality-related issues and drive continuous improvement.
What we're looking for
Bachelor's degree in Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, Systems Engineering, or a related engineering field.
Two to five years of relevant experience in electroplating or surface finishing, metal fabrication with plating processes, chemical process manufacturing, or a related industry.
Ability to read and interpret technical drawings, blueprints, and engineering specifications.
Knowledge of mechanical inspection tools and measuring instruments, including CMM and calipers.
Proficiency in Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), and process capability studies.
Knowledge of ISO 9001 and AS9100 quality management standards is an advantage.
Lean Six Sigma Green Belt or Black Belt and ASQ certification are highly preferred.
Strong knowledge of quality control, inspection procedures, and manufacturing processes.
Excellent problem-solving, analytical, and critical-thinking skills.
Strong communication and interpersonal skills, with the ability to coordinate effectively across departments.
Ability to manage customer complaints, quality investigations, and corrective action reports.
Detail-oriented, responsible, and capable of managing quality activities in a manufacturing environment.