Quality Coordinator

IQVIA Argentina; Taguig; On-site; PHP 720,000 - 1,100,000; Full time

Job summary

IQVIA is seeking a QA Database Specialist in Taguig to manage QA databases, support audit lifecycles, and provide training on QA processes. The role requires 5 years of QA/audit experience, strong EQMS/document management skills, and excellent English communication.

Onsite work with shifting schedules is required, with opportunities to engage in CAPA follow-up and regulatory audits. The role emphasizes documentation accuracy, regulatory awareness, and collaboration with Operations to improve QA

Qualifications

• 5 year’s experience in QA/audit databases.
• Proficient in Word, Excel, and PowerPoint.
• Proficient in EQMS for document management.
• Ability to review, approve, and publish electronic records.
• Excellent English written and verbal communication.
• Attention to detail and organizational skills.
• GxP awareness and good documentation practices.
• Willing to work onsite in McKinley, Taguig, with shifting schedules.

Responsibilities

• Maintains QA databases ensuring audits are entered from plans/notes.
• Follow up audit information through full lifecycle and CAPA closure.
• Support staff with complex queries about EDA usage.
• Participate in validation processes like UAT as needed.
• Review/track documentation in the Global QA auditing lifecycle.
• Manage contracted customer audits and regulatory inspections.
• Maintain systems to track audit plans and distribution of docs.
• Produce reports and trends from QA databases.
• Use metrics to optimize processes and systems.
• Provide training on QA database maintenance; stay current in QA/regulatory trends.
• Close audits/CAPAs in the eQMS and approve CAPA/EC plans.
• Categorize audit findings in the eQMS and report on QA activities.

Skills

QA Database

EQMS

MS Office

Regulatory Knowledge

English Proficiency

Audit Lifecycle

Tools

Document Management

Job description

Job Responsibilities:

• Maintains the QA database(s) ensuring Audits when identified are entered onto the system from audit plans/notification documentation and that the system is updated as required.
• Audit information is followed up as required, through the full audit life cycle including: Missing Information relating to the planned audits are identified, gathered and entered. Performed audits are confirmed. The full text of audit findings are entered onto the database from Sponsor/Regulatory audit reports. Follow-up of Reports and Corrective and Preventive Actions and follow-up of overdue Critical/Major findings. Certificates and contracted audit documentation are issued and distributed as appropriate.
• Provide support to staff by answering more complex queries concerning the use of EDA
• Participate in systems validation process (such as User Acceptance Testing) as required
• Review and track documentation related to the Global QA auditing lifecycle (Internal, External
• Contracted customer audits regulatory inspections, and Regulatory Audits, Quality Issues, Corrective and Preventive Actions and status of Critical / Major issues)
• Maintains the system to track audit plans ensuring that signed audit plans are tracked, received and distributed
• Maintains the QA filing systems for audits including electronic filing of documentation and correspondence
• Produce documentation from the QA databases, including status reports of overdue information, tables and graphs, and reports illustrating overall trends for missing or overdue date entry requirements as required
• Use metrics to optimize performance, productivity, and effectiveness of the processes and systems
• Participate in the development and provide training on new/enhanced QA database maintenance processes including providing training to new users involved in QA database maintenance. Keep current in advances in area of expertise, including regulatory knowledge, trends, and developments, including complying with all required SOPs and timelines
• Following up and Closing audits/Inspection Corrective and preventive actions (CAPA) in the eQMS.
• Review and approval of Corrective and preventive actions (CAPA) and Effectiveness check (EC) plans
• Categorizing audit/Inspection findings in the eQMS
• Regular reporting on training & QA activities, specifically: monthly assessment and QA Results.
• Training preparation, delivery, and assessment
• Provide real-time feedback, formulate action items and refresher trainings based on QA assessments collaboration with Operations

Job Qualifications:

• 5 year’s experience. Equivalent combination of education, training and experience.
• Proficient in Microsoft Office software, including Word, Excel and powerpoint
• Proficient in electronic data management software, EQMS in document management
• Ability to review, approve, and publish electronic records.
• Excellent English written and verbal communication skills.
• Positive interaction skills, attention to detail, and organizational skills.
• Ability to handle multiple tasks and to follow through with completion of assigned tasks with some supervision.
• Good problem solving skills.
• Ability to establish and maintain effective working relationships with coworkers, managers and customers.
• Awareness of basic GxP requirements.
• Ability to learn scientific, medical, and regulatory terminology to gain an understanding of Quality data and fields in QA database(s) to be able to translate data user requests for information into specific queries required to independently generate requested metrics.
• Amenable to work onsite in Mckinley Taguig and shifting schedule
• Amenable to work on shifting schedule

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.