Quality Assurance Specialist [URGENT]

iOPEX Tech; Taguig; On-site; PHP 200,000 - 280,000; Full time

Benefits offered by this job

Competitive pay

Fun activities

Stable career

Weekly learning

Career growth

Office location

HMO coverage

Leave credits

Night differential

Annual raises

Rest days

Job summary

iOPEX Tech in Taguig City (Bonifacio Global City) is seeking a Quality Specialist to serve as the primary QA contact, ensuring client auditing compliance and driving quality improvement initiatives. The role involves preparing reports and analyzing trends to support Operations and related support groups.

You will join a night-shift schedule with opportunities for growth and a collaborative, people-first team culture that values quality and reliability.

Qualifications

• At least 1 year of experience as Quality Specialist in a BPO setup.
• Willing to work predominantly night shifts at Bonifacio Global City, Taguig.

Responsibilities

• Serve as point of contact for all QA related queries
• Responsible for confirming and managing compliance with client auditing processes
• Prepare reports, interact with Operations and support groups regarding quality improvement
• Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends

Job description

Responsibilities:

• Serve as point of contact for all QA related queries


• Responsible for confirming and managing compliance with client auditing processes


• Prepare reports, interact with Operations and support groups regarding quality improvement


• Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends

Qualifications:

• Should have at least 1 year of experience as Quality Specialist on a BPO set up


• Must be willing to work on a pre-dominantly night/shifting schedules at Bonifacio Global City, Taguig City

Why You’ll Love Working with Us

At iOPEX, we don’t just offer jobs—we help you grow a career you’ll love

Here’s what’s waiting for you:

• Competitive pay that values your skills


• Fun employee activities to keep things exciting


• Stable career with strong, long-term accounts


• Weekly learning sessions to level up your skills


• Fast career growth with clear paths to move up


• Easy-to-reach office location


• HMO coverage for your health & peace of mind


• Leave credits (with conversion options!)


• Night differential pay for eligible shifts


• Annual reviews & salary increases


• Two guaranteed rest days every week

Most importantly, you’ll be part of a people-first team where collaboration, growth, and good vibes are part of everyday work life.