Quality Assurance Specialist (CDOC)

Jollibee Group; Philippines; On-site; PHP 350,000 - 520,000; Full time

Job summary

Red Ribbon Bakeshop, Inc. is hiring a Quality Assurance Specialist to manage and maintain quality documentation, conduct audits, and drive CAPAs in a fast-paced food manufacturing setting in Cagayan De Oro. The role combines office-based tasks with hands-on plant support.

You will lead process improvements, provide GMP, HACCP training, and ensure compliance with GMP, GWP, GLP standards while collaborating with cross-functional teams on shifting schedules.

Qualifications

• Managing and maintaining quality documentation, including compliance records, complaints, investigations, and CAPAs.
• Conducting audits, monitoring compliance with food safety and regulatory standards, and ensuring proper implementation of quality policies.
• Leading and facilitating process improvements based on audit findings and identifying trends for continuous improvement.
• Providing GMP, GWP, GLP, and HACCP-related employee training as needed and supporting benchmarking and special projects.

Responsibilities

• Manage and maintain quality documentation (compliance records, complaints, investigations, CAPAs).
• Conduct audits and monitor compliance with food safety and regulatory standards; ensure proper implementation of quality policies.
• Lead process improvements from audit findings and identify trends for continuous improvement.
• Provide GMP, GWP, GLP, HACCP training and support benchmarking and special projects.

Skills

Detail-oriented

Process-driven

Interpersonal skills

Auditing knowledge

Education

Food Technology / Chemistry / Biology / Chemical Engineering or related science

Tools

GMP

GWP

GLP

HACCP

ISO standards

Quality auditing

Food analysis

Job description

The Quality Assurance Specialist is responsible for the following: Managing and maintaining quality documentation, including compliance records, complaints, investigations, and CAPAs.

• Conducting audits, monitoring compliance with food safety and regulatory standards, and ensuring proper implementation of quality policies.
• Leading and facilitating process improvements based on audit findings and identifying trends for continuous improvement.
• Providing GMP, GWP, GLP, and HACCP-related employee training as needed and supporting benchmarking and special projects.

JOB QUALIFICATIONS:

• Graduate of Food Technology, Chemistry, Biology, Chemical Engineering, or any related science course.
• With at least 1–2 years of Quality Assurance experience in food manufacturing (FMCG or pharmaceutical experience is an advantage).
• Detail-oriented, process-driven, objective, assertive, and collaborative with good interpersonal skills.
• Knowledgeable in GMP, HACCP, FSSC, ISO standards, food analysis, and quality auditing.
• Willing to work in a setup that is 30% office-based and 70% plant-based.
• Must be amenable to work on shifting schedules in Cagayan De Oro (Full Onsite)

Red Ribbon Bakeshop, Inc. the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.