Quality Assurance Senior Manager

Jollibee Group of Companies; Danao; On-site; PHP 1,500,000 - 2,500,000; Full time

Job summary

Pinnacle Quality Foods Incorporated in Cebu is seeking a Quality Assurance Senior Manager to lead QA operations, directing activities to ensure products consistently meet quality and safety standards.

The role coordinates with internal and external regulators, conducts audits of suppliers and facilities, and drives improvements in QMS, GMP, and HACCP while managing staff performance and schedules in alignment with company standards.

Qualifications

• Must have a Bachelor's degree in Chemistry, Microbiology, Chemical Engineering or related fields.
• Licensed Chemist, Chemical Engineer, Chemical Technician or any valid PRC license is required.
• 8–10 years in Food Quality Assurance, R&D, Manufacturing or related fields.
• 5+ years of managerial experience and people management.
• Familiarity with QMS such as HACCP, ISO, and SPC in a food plant environment.

Responsibilities

• Lead, direct, and manage QA operations to ensure products meet quality and safety standards.
• Review, audit, and analyze QA programs across units.
• Coordinate with regulators (FDA, NMIS, BAI, BFAR, LGU) for compliance.

Skills

Quality assurance

People management

Regulatory compliance

Food safety

Education

Bachelor's degree in Chemistry

Bachelor's degree in Microbiology

Bachelor's degree in Chemical Engineering

Job description

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The Quality Assurance Senior Manageris responsible for leading, directing, and managing the Quality Assurance operations to support the objectives of providing products that consistently meet standards and specifications for quality and safety.

• Designing, planning, and implementing overall quality assurance and food safety programs.
• Reviews, audits, and analyzes the implementation of quality assurance programs and procedures across different operating units and within the organization.
• Coordinates and collaborates with both internal and external regulatory entities, ensuring quality assurance and management systems as well as compliance with FDA, NMIS, BAI, BFAR, LGU, and other regulatory and legal requirements.
• Prepares and submits periodic status reports on operational activities and conducts audits on suppliers, toll processors, bakeries, and depots, addressing areas of concern and recommending actions, while promptly reporting and managing critical issues related to product quality and safety.
• Recommend improvements in test equipment, facility upgrades, and operational streamlining in coordination with other counterparts for quality improvement programs and process optimization.
• Participates in staff selection, training, and performance evaluation as well as reviews and adjusts section's staffing levels for operational efficiency which includes designing efficient work schedules and job assignments and assesses deserving employees for promotion or regularization in alignment with QAD standards.

Job Qualifications:

• Must be a graduate of Bachelor's Degree in Chemistry, Microbiology, Chemical Engineering or related or allied courses/fields.
• Must be a licensed Chemist, Chemical Engineer, Chemical Technician, or any valid PRC license.
• With at least 8-10 years work experience in Food Quality Assurance, Research and Development, Manufacturing, or related fields.
• With at least five (5) years of Managerial experience and people management.
• Must be knowledgeable in Food Science and Technology, including Food Engineering, Chemistry, Microbiology, and relevant analytical techniques. (Physiochemical Analysis)
• Preferably with experience in implementing Quality Management Systems (QMS) such as HACCP, ISO Systems, and SPC (Statistical Process Control) in a food plant environment.
• Familiarity with GMP, GWP, and GLP (Good Manufacturing/Warehousing/ Laboratory Practices).
• Must be residing or has relatives in Danao City, Cebu or nearby municipalities.

*Pinnacle Quality Foods Incorporated, the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.