Quality Assurance Specialist (CDOC)

Jollibee Group of Companies; Hinoba-an; On-site; PHP 420,000 - 620,000; Full time

Job summary

Red Ribbon Bakeshop, Inc. is seeking a Quality Assurance Specialist (CDOC) to manage quality documentation, handle complaints and CAPAs, and lead audits to ensure compliance with GMP, HACCP, GWP, GLP, and ISO standards.

The role requires a science degree and 1–2 years of QA experience in food manufacturing, with office-based and plant-based work setup (30/70) and shifting schedules at Cagayan De Oro onsite.

Qualifications

• Graduate of Food Technology, Chemistry, Biology, Chemical Engineering, or any related science course.
• With at least 1–2 years of Quality Assurance experience in food manufacturing (FMCG or pharmaceutical experience is an advantage).
• Detail-oriented, process-driven, objective, assertive, and collaborative with good interpersonal skills.
• Knowledgeable in GMP, HACCP, FSSC, ISO standards, food analysis, and quality auditing. Willing to work in a setup that is 30% office-based and 70% plant-based.

Responsibilities

• Managing and maintaining quality documentation, including compliance records, complaints, investigations, and CAPAs.
• Conducting audits, monitoring compliance with food safety and regulatory standards, and ensuring proper implementation of quality policies.
• Leading and facilitating process improvements based on audit findings and identifying trends for continuous improvement.
• Providing GMP, GWP, GLP, and HACCP-related employee training as needed and supporting benchmarking and special projects.

Skills

GMP

HACCP

ISO standards

Quality auditing

Attention to detail

Interpersonal skills

Education

Food Technology

Chemistry

Biology

Chemical Engineering

Related science

Job description

Title: Quality Assurance Specialist (CDOC)

The Quality Assurance Specialist is responsible for the following:

• Managing and maintaining quality documentation, including compliance records, complaints, investigations, and CAPAs.
• Conducting audits, monitoring compliance with food safety and regulatory standards, and ensuring proper implementation of quality policies.
• Leading and facilitating process improvements based on audit findings and identifying trends for continuous improvement.
• Providing GMP, GWP, GLP, and HACCP-related employee training as needed and supporting benchmarking and special projects.

JOB QUALIFICATIONS:

• Graduate of Food Technology, Chemistry, Biology, Chemical Engineering, or any related science course.
• With at least 1–2 years of Quality Assurance experience in food manufacturing (FMCG or pharmaceutical experience is an advantage).
• Detail-oriented, process-driven, objective, assertive, and collaborative with good interpersonal skills.
• Knowledgeable in GMP, HACCP, FSSC, ISO standards, food analysis, and quality auditing. Willing to work in a setup that is 30% office-based and 70% plant-based.
• Must be amenable to work on shifting schedules in Cagayan De Oro (Full Onsite)

Red Ribbon Bakeshop, Inc. the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.