Quality Assurance Specialist

Accountinus Business Solutions, Inc.; Pasig; On-site; PHP 334,800 - 558,000; Full time

Job summary

A consulting firm in the Philippines is seeking a Quality Assurance professional to conduct internal quality checks and support external QA responsibilities. You will track QA metrics and assist with BIR audit preparations. The ideal candidate is detail-oriented and collaborative, capable of ensuring adherence to company standards. This role offers an opportunity for growth and involvement in quality improvement initiatives.

Responsibilities

• Conduct internal quality checks and process audits.
• Document and report findings on discrepancies or deviations.
• Support the development of QA policies and procedures.
• Identify areas for process improvement and efficiency gains.
• Collaborate with departments to ensure adherence to standards.
• Track and maintain QA metrics for internal reporting.
• Assist in BIR audit preparations, gathering documents.
• Participate in training and quality improvement initiatives.

Job description

Internal QA Responsibilities

• Assist in conducting internal quality checks and process audits.
• Document and report findings, discrepancies, or deviations from internal standards.
• Support the development and maintenance of QA policies and procedures.
• Help identify areas for process improvement and efficiency gains.
• Collaborate with departments to ensure adherence to company standards.
• Track and maintain QA metrics for internal reporting purposes.
• Assist in BIR audit preparations, including gathering documents, reviewing records, and coordinating with examiners.
• Participate in internal training and quality improvement initiatives.
• Provide other assistance that may be deemed necessary.

External QA Responsibilities

• Review client deliverables to ensure accuracy, completeness, and compliance with agreements.
• Document and report findings to QA or project leads for corrective action.
• Support client-specific QA checks and quality improvement initiatives.
• Collaborate with client service teams to resolve quality issues.
• Assist in developing standard procedures for client QA processes.
• Track client QA metrics and prepare reports for management or clients.
• Assist clients in BIR audit preparations, including gathering documents, reviewing records, and coordinating with examiners.
• Provide support during BIR audits by ensuring all required information is accurate, complete, and readily available.
• Provide other assistance that may be deemed necessary.