Quality Assurance Officer (Internal)

HR Primo Management Services; Pasig; On-site; PHP 450,000 - 750,000; Full time

Benefits offered by this job

HMO coverage

Performance-based incentives

Professional growth opportunities

13th month pay

Team-oriented culture

Job summary

HR Primo Management Services is seeking an Internal Quality Assurance Officer to ensure all company processes, procedures, and outputs meet internal quality standards and regulatory requirements.

You will conduct audits, monitor the QMS, identify non-conformances, and support continuous improvement across departments. A background in engineering or quality management with 1–3 years of QA/audit experience is preferred.

Qualifications

• Bachelor's degree in Engineering, Quality Management, or related field.
• Certifications in Internal Auditing or Quality Systems (ISO, Six Sigma) are an advantage.
• 1-3 years in quality assurance, compliance, or audit functions.
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent documentation, reporting, and communication skills.
• Proficient in Microsoft Office applications.
• Demonstrates integrity, accountability, and commitment to continuous improvement.
• Capable of working independently and collaboratively in a team setting.

Responsibilities

• Plan, schedule, and conduct internal quality audits across departments.
• Identify non-conformances and ensure timely implementation of CARs.
• Review, update, and manage controlled documents such as SOPs, policies, and work instructions.
• Monitor the implementation and effectiveness of the QMS.
• Ensure compliance with internal standards and external regulatory requirements.
• Assist in preparing and coordinating for external audits or inspections.
• Support risk assessments and assist in implementing mitigation strategies.
• Document audit findings and ensure all actions are tracked and closed.
• Provide recommendations for process improvements and efficiency enhancements.
• Perform other quality-related tasks as assigned.

Skills

Analytical skills

Attention to detail

Documentation

Communication

Education

Bachelor's in Engineering/Quality Management

Tools

MS Office

Job description

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

13th Month Pay, Pag-Ibig Fund, Paid Holidays

Others

Company Social Events, Office Parties

Professional Development

Professional Development

The Internal Quality Assurance Officer is responsible for ensuring that company processes, procedures, and outputs comply with internal quality standards and regulatory requirements. This role involves conducting audits, monitoring the Quality Management System (QMS), identifying non-conformances, and supporting continuous improvement initiatives. The position works closely with various departments to uphold operational excellence, compliance, and documentation integrity.

Duties and Responsibilities

• Plan, schedule, and conduct internal quality audits across departments.
• Identify non-conformances and ensure timely implementation of corrective and preventive actions (CARs).
• Review, update, and manage controlled documents such as SOPs, policies, and work instructions.
• Monitor the implementation and effectiveness of the Quality Management System (QMS).
• Ensure compliance with internal standards and external regulatory requirements.
• Assist in preparing and coordinating for external audits or inspections.
• Support risk assessments and assist in implementing mitigation strategies.
• Document audit findings and ensure all actions are properly tracked and closed.
• Provide recommendations for process improvements and efficiency enhancements.
• Perform other quality-related tasks as may be assigned by the immediate superior.

Qualifications

• Bachelor's Degree inEngineering,Quality Management, or a related field.
• Certifications inInternal AuditingorQuality Systems (e.g., ISO, Six Sigma)are an advantage.
• 1-3 years of experience inquality assurance,compliance, oraudit functions.
• Strong analytical and problem-solving skills with keen attention to detail.
• Excellent documentation, reporting, and communication skills.
• Proficient inMicrosoft Office applications.
• Demonstrates integrity, accountability, and commitment to continuous improvement.
• Capable of working independently and collaboratively in a team setting.

What We Offer

• Competitive salary and comprehensive benefits package.
• Standard government-mandated benefits and 13th-month pay.
• HMO coverage and performance-based incentives.
• Opportunities for professional growth and skills development.
• Supportive and collaborative work culture focused on quality and integrity.
• Regular weekday schedule for tenured employees.