Quality Assurance Officer

Fresh Italian Serving, Inc.; Pasig; On-site; PHP 360,000 - 480,000; Full time

Job summary

Fresh Italian Serving, Inc. is seeking a Quality Assurance Officer to oversee food safety, product specifications, and quality controls across all brand locations.

The role conducts regular inspections, identifies deviations, and supports corrective actions to maintain safety and consistency in recipes and procedures. The ideal candidate holds a relevant degree and has experience in QA/QC within food service or manufacturing, with strong analytical and organizational skills to coordinate across

Qualifications

• Bachelor's degree in a related field is required.
• Experience in QA/QC in food service, restaurant, commissary, or food manufacturing preferred.
• Knowledge of food safety standards, sanitation, hygiene, and product handling.
• Experience preparing technical reports and documentation.
• Strong analytical, organizational, and problem-solving skills.

Responsibilities

• Conduct regular quality inspections and assessments of restaurant, commissary, and warehouse operations.
• Monitor compliance with food safety, sanitation, hygiene, and product quality standards.
• Ensure adherence to approved recipes, product specifications, food handling, storage, and preparation procedures.
• Identify quality deviations, non-conformities, and potential food safety risks, and recommend corrective actions.
• Monitor the implementation and effectiveness of corrective actions and maintain proper documentation.
• Review quality control records, inspection reports, temperature logs, and other relevant monitoring documents.
• Coordinate with Operations, Commissary, R&D, and other departments on quality concerns and improvements.
• Assist in developing and updating quality standards, inspection checklists, and monitoring procedures.
• Prepare quality assessment reports and provide recommendations to management.
• Support quality awareness, food safety training, and continuous improvement initiatives.

Skills

Quality Assurance

Quality Control

Food Safety

Analytical Skills

Communication

Education

Bachelor's degree in Food Technology, Food Science, Nutrition, Microbiology, or a related field

Job description

The Quality Assurance Officer is responsible for monitoring and ensuring compliance with established food safety standards, product specifications, quality requirements, and operational procedures across the company's restaurants and commissary operations. The role conducts regular quality inspections, identifies non-conformities, recommends corrective actions, and supports continuous improvement initiatives to maintain product quality, food safety, and operational consistency across all brands.

Key Responsibilities

• Conduct regular quality inspections and assessments of restaurant, commissary, and warehouse operations.

• Monitor compliance with food safety, sanitation, hygiene, and product quality standards.

• Ensure adherence to approved recipes, product specifications, food handling, storage, and preparation procedures.

• Identify quality deviations, non-conformities, and potential food safety risks, and recommend appropriate corrective and preventive actions.

• Monitor the implementation and effectiveness of corrective actions and maintain proper documentation.

• Review quality control records, inspection reports, temperature logs, and other relevant monitoring documents.

• Coordinate with Operations, Commissary, R&D, and other concerned departments on quality-related concerns and improvement initiatives.

• Assist in developing and updating quality standards, inspection checklists, and monitoring procedures.

• Prepare quality assessment reports and provide recommendations to management.

• Support quality awareness, food safety training, and continuous improvement initiatives.

Qualifications and Requirements

• Bachelor's degree in Food Technology, Food Science, Nutrition, Microbiology, or a related field.

• With relevant experience in Quality Assurance or Quality Control, preferably in the food service, restaurant, commissary, or food manufacturing industry.

• Knowledgeable in food safety standards, sanitation, hygiene, food handling, and quality control procedures.

• Familiar with quality assurance systems, inspection methods, risk assessment, and corrective action monitoring.

• Experience in conducting quality inspections and preparing technical reports and documentation.

• Strong analytical, organizational, communication, and problem-solving skills.

• Detail-oriented, proactive, and capable of coordinating with different departments and operational teams.