Quality Assurance Lead: Audit, Compliance & Improvement

Accenture PLC; Pateros; On-site; PHP 1,200,000 - 2,200,000; Full time

Job summary

Accenture is seeking a Quality Assurance Manager for a Return to Office setup in Taguig, Philippines. The role emphasizes building robust audit programs, ensuring regulatory and contractual compliance, and driving continuous quality improvements across programs and operations.

The candidate will lead audits, manage remediation plans, and report key quality indicators to leadership, while coordinating with delivery and compliance teams to uphold governance standards.

Qualifications

• Standard QA profile.
• 8 to 12 years of solid experience in QA.
• 5 to 10 years of supervisory experience.

Responsibilities

• Develop and execute quality audit plans across programs, projects, and operational functions.
• Conduct periodic processes, documentation, and compliance audits to assess adherence to established standards and procedures.
• Perform quality assurance reviews and identify process deficiencies, risks, and improvement opportunities.
• Validate implementation and effectiveness of corrective and preventive actions.
• Ensure compliance with internal policies, client requirements, regulatory obligations, and contractual commitments.
• Lead internal audit readiness assessments and support external audit activities.
• Maintain audit documentation, evidence repositories, and compliance records.
• Monitor adherence to governance, control, and quality requirements.
• Drive Corrective Action Plans (CAPs) and track closure of identified gaps.
• Establish and monitor quality metrics, trends, and performance indicators.

Skills

Quality Assurance

Auditing

Compliance

Job description

Accenture is seeking a Quality Assurance Manager for a Return to Office setup in Taguig, Philippines. The role emphasizes building robust audit programs, ensuring regulatory and contractual compliance, and driving continuous quality improvements across programs and operations.

The candidate will lead audits, manage remediation plans, and report key quality indicators to leadership, while coordinating with delivery and compliance teams to uphold governance standards.