Quality Assurance Lead

MicroSourcing; Taguig; Hybrid; PHP 1,440,000 - 2,160,000; Full time

Job summary

MicroSourcing in Taguig is seeking a seasoned Quality Assurance Lead to define and execute project-level QA strategies, manage resources across concurrent client releases, and mentor a multi-tiered QA team.

The role focuses on test planning, automation oversight, healthcare claims testing, API integrations, and QA governance with KPIs, partnering with Product, Software Engineering and Delivery leads to reduce release risks and boost quality.

Qualifications

• 10+ years in Software QA spanning manual, automated, functional, regression, integration, and performance testing.
• Healthcare claims/adjudication knowledge within US contexts.
• Experience leading QA analysts across multiple projects.
• Backend database validation using Oracle SQL and API testing (Postman).
• Familiarity with SDLC processes and QA tools (Jira, TestRail, ALM) in Agile/Waterfall.

Responsibilities

• QA Strategy & Leadership: define and execute project-level QA strategies and lead a multi-tiered QA team across concurrent releases.
• Test Planning & Automation Oversight: review test plans, validate functional/regression suites, drive defect triage, govern automation frameworks.
• Healthcare Claims & Integration Testing: validate end-to-end US healthcare claims processing, adjudication workflows, API integrations, and DB records.
• Quality Governance & Metrics: establish QA standards, monitor defects, report KPIs, drive continuous process improvements.
• Cross-Functional Collaboration: partner with Product, Engineering, Business Analysis, and Delivery leads to refine requirements and mitigate risks.
• Environment & Incident Management: troubleshoot test environments on Windows and perform root-cause analysis for high-priority defects.

Skills

QA Leadership

Test Planning

Automation Oversight

Cross-functional Collaboration

Defect Management

Tools

Oracle SQL

Postman

Jira

TestRail

ALM

Job description

Discover your 100% YOU with MicroSourcing!
Position: Quality Assurance Lead
Location: BGC, Taguig
Work setup & shift: Hybrid | Night Shift
Why join MicroSourcing?
You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, paid time off with cash conversion, and group life insurance.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Benefit from flexible work arrangements that help you balance work and life.
• Career Growth: Take advantage of continuous learning and career advancement opportunities.
• Inclusive Teamwork: Join a team that celebrates diversity and fosters an inclusive culture.

Your Role

• QA Strategy & Leadership: Define and execute project-level QA strategies, manage resource allocation across concurrent client releases, and lead/mentor a multi-tiered team of QA Analysts.
• Test Planning & Automation Oversight: Review comprehensive test plans, validate functional and regression test suites, drive defect triage sessions, and govern test automation frameworks.
• Healthcare Claims & Integration Testing: Validate end-to-end US healthcare claims processing, adjudication workflows, API integrations, and database records using Oracle/SQL queries.
• Quality Governance & Metrics: Establish QA standards, monitor defect trends, report KPIs to leadership, and drive continuous process improvements to boost release quality.
• Cross-Functional Collaboration: Partner with Product, Software Engineering, Business Analysis, and Delivery leads to refine functional requirements and mitigate release risks early in the SDLC.
• Environment & Incident Management: Troubleshoot test environments on Windows platforms and oversee root-cause analysis for high-priority defects.

What You Need
Non-negotiables

• 10+ Years QA Experience: Proven track record in Software Quality Assurance spanning manual, automated, functional, regression, integration, and performance testing.
• Healthcare Claims & Adjudication Expertise: In-depth technical knowledge of US healthcare claims processing systems, benefit structures, and adjudication workflows.
• QA Team Leadership: Demonstrated experience managing, coaching, and assigning workloads to QA Analysts in multi-project environments.
• Technical Database & Integration Testing: Hands-on experience performing backend database validations using Oracle SQL, as well as API testing (e.g., Postman).
• SDLC & QA Tool Proficiency: Expertise in test management and defect tracking tools (e.g., Jira, TestRail, ALM) within Agile and Waterfall frameworks.

Preferred Skills/expertise

• Practical knowledge of automation frameworks and scripting languages (e.g., Selenium, Python, C#, JavaScript).
• Professional QA or Cloud Certifications (e.g., ISTQB Certified Tester, CAST, AWS Certified Cloud Practitioner).
• Hands-on experience with healthcare EDI data standards (e.g., 837, 835, 270/271 transaction sets).
• Experience maintaining test environments hosted on Windows platforms and configuring test data management tools.

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing believes that our strength lies in the diversity and talent of our people. We foster an inclusive culture that embraces all races, genders, ethnicities, abilities, and backgrounds. We provide space for different perspectives and offer opportunities for everyone to thrive.
At MicroSourcing, equality isn't just a slogan—it's our way of life. We don't just accept your unique, authentic self—we celebrate it and value every contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
Terms & conditions apply.