Quality Assurance Engineering Head Automation Testing

Globe Telecom; Taguig; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Globe Telecom is seeking a Head of QA to define and drive the quality strategy across telco platforms and digital products, ensuring quality is embedded end-to-end from requirements to production.

You will lead QA teams, set standards, and collaborate with engineering, product, and operations to build high-performing QA capabilities, promote automation, and ensure reliable releases.

Qualifications

• Bachelor's degree in IT, Computer Science, Engineering or related field.
• 10+ years of QA experience, ideally in telecoms, software development, or network services.
• 5+ years in a senior/leadership role (QA Manager/Head/Director).
• Experience with enterprise-level QA functions, scaling processes and cross-functional alignment.

Responsibilities

• Define and own the overall QA and test strategy for Digital Channels.
• Lead, mentor, and develop QA engineers and QA managers; build high-performing QA teams.
• Ensure end-to-end test coverage across complex integrations and mitigate quality risks.
• Drive test automation strategy and adoption; promote testability and reliability engineering.
• Make release readiness and go/no-go recommendations.

Skills

Leadership

QA strategy

Agile / DevOps

Cross-functional collaboration

Education

Bachelor's degree in IT, Computer Science, Engineering or related field

Tools

Selenium

TestRail

JIRA

Job description

Job Description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

The QAE Head is a leadership role responsible for defining and driving the quality strategy across telco platforms and digital products. This role ensures quality is embedded end-to-end - from requirements to production while leading QA teams, setting standards, and partnering with engineering, product and operations teams.

Quality Strategy & Governance

• Define and own the overall QA and test strategy for Digital Channels
• Establish quality standards, metrics, and KPIs
• Ensure quality gates
• Drive shift-left and shift-right testing practices

Leadership & People Management

• Lead, mentor, and develop QA engineers and QA managers
• Build high-performing QA teams aligned to product domains
• Set performance goals and career development paths
• Manage resource planning and capacity across programs

Delivery & Risk Management

• Ensure end-to-end test coverage across complex integrations
• Identify quality risks early and drive mitigation plans
• Make release readiness and go/no-go recommendations

Automation & Engineering Excellence

• Drive test automation strategy and adoption
• Balance manual, automated, and exploratory testing
• Promote testability, observability, and reliability engineering
• Ensure automation is scalable, maintainable, and business-aligned

Hiring Requirements

• Bachelor's degree in IT, Computer Science, Engineering or related field
• 10+ years of QA experience, ideally in telecommunications, software development, or network services.
• 5+ years in a senior/leadership role, such as QA Manager, QA Lead, Head of QA, or Director of Quality.
• Experience with enterprise-level QA functions - scaling processes, cross-functional alignment and performance measurement.

Technical Skills

• Software quality tools (e.g., Selenium, JIRA, TestRail)
• Automation architecture & test frameworks
• Performance, regression, integration & security testing
• Telecommunication specific testing frameworks

Methodologies

• Agile / Scrum / DevOps
• ITIL / Six Sigma / CMMI practices
• Continuous Improvement and Lean QA

Equal Opportunity Employer

Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.

Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.