Quality Assurance Assistant (Project-Based)

UERM Memorial Medical Center; Quezon City; On-site; PHP 180,000 - 300,000; Full time

Job summary

UERM Memorial Medical Center is seeking a Quality Assurance Assistant to support the Quality Assurance Office with administrative, documentation, data, and coordination tasks. The role involves policy documentation, records management, data consolidation, reporting, and supporting continuous improvement initiatives.

The successful candidate will assist in KPI monitoring, audit preparations, and the creation of quality documents using approved templates.

Qualifications

• Bachelor’s degree in a relevant field (data science/finance/industrial engineering/HRM)
• Proficiency with Microsoft Office and Google Workspace
• Ability to prepare documents, spreadsheets, presentations, and reports
• Knowledge of document filing, indexing, tracking, and electronic file organization
• Ability to perform data encoding, consolidation, validation, and basic analysis

Responsibilities

• Collect, consolidate, organize, and validate data required for quality assurance and performance monitoring activities
• Prepare spreadsheets, data summaries, reports, and basic visualizations as assigned
• Assist in the monitoring and consolidation of KPIs and other quality measures
• Assist in identifying trends, variances, and other relevant information from available data
• Perform data validation and reconciliation to support the accuracy and completeness of reports
• Provide administrative, documentation, and data support for ISO certification, accreditation, compliance, and other institutional quality initiatives
• Assist in the preparation and consolidation of documents, records, and data required for internal audits, external audits, management reviews, and other quality assurance activities
• Prepare and format policies, process documents, standard operating procedures, forms, and other quality management documents using approved templates
• Maintain document registers and monitor the status of documents to ensure timely processing
• Maintain electronic and physical filing systems for policies, process documents, and related quality records

Skills

Data management

Documentation

Data encoding

Basic analysis

Administrative support

Education

Bachelors in Data Science

Bachelors in Finance

Bachelors in Industrial Engineering

Bachelors in Human Resource Management

Tools

Microsoft Office

Google Workspace

Job description

About the role

The Quality Assurance Assistant provides administrative, documentation, data, and coordination support to the Quality Assurance Office (QAO). The position assists in policy and process documentation, document control, policy dissemination, records management, data consolidation and reporting, and other activities supporting quality assurance, compliance, performance monitoring, and continuous improvement initiatives.

Key responsibilities

• Collect, consolidate, organize, and validate data required for quality assurance and performance monitoring activities
• Prepare spreadsheets, data summaries, reports, and basic visualizations as assigned
• Assist in the monitoring and consolidation of Key Performance Indicators (KPIs) and other quality measures
• Assist in identifying trends, variances, and other relevant information from available data
• Perform data validation and reconciliation to support the accuracy and completeness of reports
• Provide administrative, documentation, and data support for ISO certification, accreditation, compliance, and other institutional quality initiatives
• Assist in the preparation and consolidation of documents, records, and data required for internal audits, external audits, management reviews, and other quality assurance activities
• Prepare and format policies, process documents, standard operating procedures, forms, and other quality management documents using approved templates
• Maintain document registers and monitor the status of documents to ensure timely processing
• Maintain electronic and physical filing systems for policies, process documents, and related quality records

About you

• Bachelor's Degree in Data Science, Finance, Industrial Engineering, or Human Resource Management
• Proficiency with Microsoft Office and Google Workspace applications
• Ability to prepare documents, spreadsheets, presentations, and reports
• Knowledge of document filing, indexing, tracking, and electronic file organization
• Ability to perform data encoding, consolidation, validation, and basic analysis

• Experience in data management, audit, compliance, quality assurance support, data visualization, administrative support, records management, healthcare, education, or ISO management systems is an advantage
• One (1) Project-Based position available
• CAN START ASAP