Quality Assurance Analyst - Process Audits & Improvement

Wipro Ltd.; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

Wipro Ltd. in Quezon City, Philippines is hiring a Quality Assurance Analyst (PS) to conduct process quality audits and ensure compliance. The role requires 1-3 years of experience in QA and involves auditing, reporting findings, and coordinating training to bridge skill gaps.

This is a full-time on-site position geared toward maintaining high standards in service delivery. Ideal candidates will monitor audit adherence, analyze error trends, and collaborate with account leadership to drive

Qualifications

• Experience in quality assurance or process audits.

Responsibilities

• Conduct process quality audits as per plan.
• Prepare findings and share with client and account leadership.
• Perform root cause analysis (RCA) for top error trends.
• Coordinate calibration communications and refresher trainings.

Skills

Quality (Ops)

Job description

Wipro Ltd. in Quezon City, Philippines is hiring a Quality Assurance Analyst (PS) to conduct process quality audits and ensure compliance. The role requires 1-3 years of experience in QA and involves auditing, reporting findings, and coordinating training to bridge skill gaps.

This is a full-time on-site position geared toward maintaining high standards in service delivery. Ideal candidates will monitor audit adherence, analyze error trends, and collaborate with account leadership to drive