QA Lead L3: Process Quality & Training Champion

Wipro Ltd.; Philippines; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Wipro Limited in Quezon City, Philippines, is seeking a Quality Assurance (Qa) Lead L3 to ensure process quality and compliance within the account. The role focuses on auditing, training delivery, and driving process improvements with cross-functional teams.

The candidate will lead audit planning, monitor audit execution, and report findings to internal leadership and clients, while developing SOPs and training programs to reduce errors and improve performance.

Qualifications

• 8-10 years of QA leadership experience.
• Strong audit, training and compliance focus.
• People management and stakeholder communication skills.

Responsibilities

• Track and review process quality through audits.
• Develop audit plans per SOP and allocate reviews to analysts.
• Monitor audits to ensure adherence to plan and review trends.
• Prepare reports for leadership and clients.
• Identify best practices and deploy improvements with the delivery team.
• Coordinate with external auditors and SOPs for audits.

Skills

Quality (Ops)

Job description

Wipro Limited in Quezon City, Philippines, is seeking a Quality Assurance (Qa) Lead L3 to ensure process quality and compliance within the account. The role focuses on auditing, training delivery, and driving process improvements with cross-functional teams.

The candidate will lead audit planning, monitor audit execution, and report findings to internal leadership and clients, while developing SOPs and training programs to reduce errors and improve performance.