Quality Assurance Analyst

Jobtailor; Cebu City; On-site; PHP 450,000 - 750,000; Full time

Job summary

Jobtailor in Cebu City, Philippines seeks a Quality Assurance Auditor to review processes across Finance, HR, and IT, assess risks, and drive improvements. You will perform QA checks and root cause analyses, support governance adherence, and document end-to-end reviews.

The role requires a Bachelor's degree plus 2 years of experience, strong Excel/PowerPoint/Visio skills, and solid problem-solving and communication abilities.

Qualifications

• Bachelor's Degree or equivalent combination of education and work experience.
• 2 years relevant experience.
• Well-developed analytical skills and data analysis.
• Excellent use of desktop data applications, mainly Excel, PowerPoint and Visio.
• Ability to work independently, with limited guidance; Problem solving skills.
• Good verbal and written communication skills.
• Attention to details.
• Fundamental knowledge of quality auditing standards, governance frameworks and risk assessment practices and experience in applying them to plan, perform, manage and report on the evaluation of various business processes /areas/functions.
• Awareness of Quality tools and techniques.
• Fundamental knowledge of Operational Excellence tools (SIPOCs, HLPM…).
• Business process knowledge in business unit being supported (e.g. Finance/ Human Resources/ IT).
• Bachelor’s degree on any Finance, Accounting, Human Resources and related courses to the business being supported an advantage.
• Certified Human Resources Professional an advantage.

Responsibilities

• Perform quality reviews in the business unit being supported (e.g. Finance/Human Resources/IT), including risk assessment, QA check and independent root cause analysis.
• Assist with process improvement initiatives; drive individual projects in either process end-to-end review or process automation.
• Awareness and understanding of OE Strategy.
• Understanding of continuous improvement project pipeline and the priorities agreed with the business.
• QA checks in line with appropriate audit standards.
• Active contribution ensuring quality audit processes are leading to the implementation of best practice in the process area (i.e.: Finance, HR...).
• End-to-end process review or process automation projects are documented and managed as per company guidelines and policies (including governance and sign off processes).
• Build and maintain effective ongoing working relationships with management and staff of the areas of assigned work, to understand their needs during the assignment process.
• Assist with reviewing reliability and integrity of financial, operating and management information.
• Evaluate compliance with Acts, policies and procedures.
• Identify issues and provide recommendations in the area of assigned work that are relevant, commercial and sound.
• Provide and ensure the delivery of high quality customer service.
• Participate in process / performance review meetings or calls.
• Lead RCA and Calibration session with stakeholders.
• Adhere to company templates, build new tools (trackers and templates) in accordance with the company policy.

Skills

Analytical skills

Data analysis

Problem solving

Verbal and written communication

Attention to detail

Independent work

Auditing knowledge

Quality tools knowledge

Operational Excellence tools

Education

Bachelor's degree in Finance/Accounting/HR

Certified HR Professional

Tools

Excel

PowerPoint

Visio

Job description

Responsibilities

• Perform quality reviews in the business unit being supported (e.g. Finance/Human Resources/IT), including risk assessment, QA check and independent root cause analysis.
• Assist with process improvement initiatives; drive individual projects in either process end-to-end review or process automation.
• Awareness and understanding of OE Strategy.
• Understanding of continuous improvement project pipeline and the priorities agreed with the business.
• QA checks in line with appropriate audit standards.
• Active contribution ensuring quality audit processes are leading to the implementation of best practice in the process area (i.e.: Finance, HR...).
• End-to-end process review or process automation projects are documented and managed as per company guidelines and policies (including governance and sign off processes).
• Build and maintain effective ongoing working relationships with management and staff of the areas of assigned work, to understand their needs during the assignment process.
• Assist with reviewing reliability and integrity of financial, operating and management information.
• Evaluate compliance with Acts, policies and procedures.
• Identify issues and provide recommendations in the area of assigned work that are relevant, commercial and sound.
• Provide and ensure the delivery of high quality customer service.
• Participate in process / performance review meetings or calls.
• Lead RCA and Calibration session with stakeholders.
• Adhere to company templates, build new tools (trackers and templates) in accordance with the company policy.

Requirements

• Bachelor's Degree or equivalent combination of education and work experience.
• 2 years relevant experience.
• Well-developed analytical skills and data analysis.
• Excellent use of desktop data applications, mainly Excel, PowerPoint and Visio.
• Ability to work independently, with limited guidance; Problem solving skills.
• Good verbal and written communication skills.
• Attention to details.
• Fundamental knowledge of quality auditing standards, governance frameworks and risk assessment practices and experience in applying them to plan, perform, manage and report on the evaluation of various business processes /areas/functions.
• Awareness of Quality tools and techniques.
• Fundamental knowledge of Operational Excellence tools (SIPOCs, HLPM…).
• Business process knowledge in business unit being supported (e.g. Finance/ Human Resources/ IT).
• Bachelor’s degree on any Finance, Accounting, Human Resources and related courses to the business being supported an advantage.
• Certified Human Resources Professional an advantage.