Quality Assurance (Workplace) - Workplace Service Dev Analyst

Siegen HR Solutions; Manila; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading HR solutions provider in Metro Manila is seeking a Quality Assurance (Workplace) - Workplace Service Dev Analyst. The ideal candidate will manage process audits, implement a Six Sigma-based quality framework, and ensure quality systems align with business objectives. Candidates should have at least 2-3 years in quality audit and excellent communication skills. Join a dynamic team dedicated to continuous improvement and quality excellence.

Qualifications

• Graduate of any Bachelor’s Degree course.
• Must have at least 2-3 years experience in Quality Audit.
• Excellent written and oral communication skills.

Responsibilities

• Manage process audits from a quality perspective.
• Implement quality and continuous improvement framework based on Six Sigma.
• Design and implement quality framework for all services rendered.
• Conduct regular brainstorming sessions to identify process gaps.
• Establish Monthly reporting for all metrics.

Skills

Quality Audit

Six Sigma

Communication Skills

Education

Bachelor’s Degree

Job description

Quality Assurance (Workplace) - Workplace Service Dev Analyst

Job Openings Quality Assurance (Workplace) - Workplace Service Dev Analyst

About the job Quality Assurance (Workplace) - Workplace Service Dev Analyst

Responsibilities:

• Manage process audits from aquality perspective to ensure the quality systems are being implementedconsistently and effectively.
  
• Implementing the basic qualityand continuous improvement framework for the processes based on Six Sigma
  
• Design, develop and implementquality framework covering all the services rendered
  
• Work within Key Customer Groupand the appropriate teams to drive the continuous improvement agenda inthe end to end process.
  
• Conduct regular brainstormingsessions in the team to identify the process gaps and work towardsresolution.
  
• Oversee the implementation ofquality related initiatives, and ensure quality measures are aligned withoverall business objectives
  
• Facilitate process audits froma quality perspective to ensure that the quality systems are beingimplemented consistently, effectively and identify corrective action
  
• Support in tracking theperformance against program objectives and implementing improvementinitiatives to achieve the objectives
  
• Should continuously learn theprocess to keep updated about the changes that helps during the audits.
  
• Establish Monthly reporting forall metrics and publish the dashboard to supervisor and respective managers.
  

Qualifications:

• Graduate of any Bachelor’sDegree course
• Must have at least 2-3 yearsexperience in Quality Audit
• Excellent written and oralcommunication skills