Quality Assurance - Business Operations - Business Operations Analyst (QA)

Siegen HR Solutions; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

A human resources consulting firm in the Philippines is seeking a Quality Assurance - Business Operations Analyst. The role involves managing process audits, implementing quality frameworks, and facilitating continuous improvement initiatives. Candidates must have a Bachelor’s degree and 2-3 years of experience in quality auditing, along with excellent communication skills. This position offers an opportunity to contribute to quality assurance across various business operations.

Qualifications

• Graduate of any Bachelor’s Degree course.
• Must have at least 2-3 years experience in Quality Audit.
• Excellent written and oral communication skills.

Responsibilities

• Manage process audits from a quality perspective.
• Implement continuous improvement framework based on Six Sigma.
• Conduct regular brainstorming sessions to identify process gaps.

Skills

Quality Auditing

Process Improvement

Communication Skills

Education

Bachelor's Degree

Job description

Quality Assurance - Business Operations - Business Operations Analyst (QA)

Job Openings Quality Assurance - Business Operations - Business Operations Analyst (QA)

About the job Quality Assurance - Business Operations - Business Operations Analyst (QA)

Responsibilities:

• Manage process audits from aquality perspective to ensure the quality systems are being implementedconsistently and effectively.
  
• Implementing the basic qualityand continuous improvement framework for the processes based on Six Sigma
  
• Design, develop and implementquality framework covering all the services rendered
  
• Work within Key Customer Groupand the appropriate teams to drive the continuous improvement agenda inthe end to end process.
  
• Conduct regular brainstormingsessions in the team to identify the process gaps and work towardsresolution.
  
• Oversee the implementation ofquality related initiatives, and ensure quality measures are aligned withoverall business objectives
  
• Facilitate process audits froma quality perspective to ensure that the quality systems are beingimplemented consistently, effectively and identify corrective action
  
• Support in tracking theperformance against program objectives and implementing improvementinitiatives to achieve the objectives
  
• Should continuously learn theprocess to keep updated about the changes that helps during the audits.
  
• Establish Monthly reporting forall metrics and publish the dashboard to supervisor and respective managers.
  

Qualifications:

• Graduate of any Bachelor’sDegree course
  
• Must have at least 2-3 yearsexperience in Quality Audit
  
• Excellent written and oralcommunication skills