QSR Field Service Leader - Multi-Site Operations

Ecolab Philippines Inc.; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Ecolab Philippines Inc. is seeking a Senior Field Service Manager – QSR to lead a multi-site foodservice portfolio. You will own service health, coordinate field resources, and drive evidence-based decisions to improve reliability and scalability across installations.

This customer-facing role requires strong leadership, ability to manage complex interventions, and travel readiness. You will coach teams, report outcomes, and partner with store ops, QA, and other stakeholders to ensure

Qualifications

• Bachelor's degree or equivalent in a relevant discipline.
• Minimum 5 years of experience in foodservice operations, field service, or related customer-facing roles.

Responsibilities

• Own service health and operational account health for assigned installed accounts.
• Lead complex investigations and multi-site interventions with multiple dependencies.
• Coordinate field resources, travel, and materials to ensure successful rollouts.
• Coach field teams in communication, execution, and escalation judgment.

Skills

Foodservice operations

Field service

Technical customer support

Account service

Leadership

Problem solving

Education

Bachelor's degree

Tools

CRM systems

Reporting tools

Productivity apps

Job description

Ecolab Philippines Inc. is seeking a Senior Field Service Manager – QSR to lead a multi-site foodservice portfolio. You will own service health, coordinate field resources, and drive evidence-based decisions to improve reliability and scalability across installations.

This customer-facing role requires strong leadership, ability to manage complex interventions, and travel readiness. You will coach teams, report outcomes, and partner with store ops, QA, and other stakeholders to ensure