QA Technician (Manufacturing Plant)

Asurion; Calamba; On-site; PHP 200,000 - 320,000; Full time

Job summary

Asurion in Laguna, Philippines is seeking a Quality Assurance Technician to support leading indicators and meet quality metrics across assembly and sub-assembly lines. You will evaluate line issues, address customer complaints, and ensure processes are followed.

You will perform inspections, verify corrective actions, assist in audits, collect samples for failure analysis, and collaborate with QA and engineers on issue resolution.

Qualifications

• Minimum 2 years in mobile device repair or similar manufacturing.
• Engineering degree or diploma in Electronics or related technical field.
• Strong problem solving and decision making skills (PDCA, DMAIC, 8D).
• Lean or Six Sigma exposure.
• Excellent written and verbal communication.
• Ability to work under pressure and manage time.
• Strong attention to detail.

Responsibilities

• Handle non-conforming products using defined control processes.
• Verify and validate effectiveness of corrective actions.
• Perform defect verification from internal/external quality issues.
• Conduct inspections (radiographic, sampling, QA testing).
• Implement and maintain containment actions for quality issues.
• Support continuous improvement and test method enhancements.
• Validate changes to reduce risks in processes (change management).
• Assist in qualification audits for products and parts.
• Collect samples for failure and statistical analysis.
• Support spec development and work with QA/Engineers on issue resolution.

Skills

Problem solving

Quality awareness

Attention to detail

Communication

Time management

PDCA

DMAIC

Lean Six Sigma exposure

Education

Engineering degree or Electronics diploma

Job description

About the role

The Quality Assurance Technician is capable to support driving the leading indicators to meet the key Quality metric that is aligned to the quality performance objective of the supported manufacturing business segments, assembly, and sub-assembly business units for product and parts. Specifically, the position shall evaluate line issues, address costumer complaints and compliance to processes.

Key responsibilities

• Handle non-conforming products using defined control processes

• Verify and validate effectiveness of corrective actions

• Perform defect verification from internal/external quality issues

• Conduct inspections (radiographic, sampling, QA testing)

• Implement and maintain containment actions for quality issues

• Support continuous improvement and test method enhancements

• Validate changes to reduce risks in processes (change management)

• Assist in qualification audits for products and parts

• Collect samples for failure and statistical analysis

• Support spec development and work with QA/Engineers on issue resolution

About you

• Preferably with Industrial experience of at least 2 years of relevant work experience in mobile device repair or in similar manufacturing set up

• Graduate/undergraduate of an Engineering course or at least diploma course in Electronics or of any Technical or Vocational course or equivalent to relevant work experience

• Continuous Improvement

• Quality Manufacturing

• Problem Solving and Decision Making – PDCA, DMAIC, 8D, 7QC Tools (Why Why, Fishbone, Shainin DOE)

• Mobile Testing, Repair and Troubleshooting

• Manufacturing Diagnostic

• Mobile Communications Technology

• Quality Standards and Quality Systems

• System for Handling of Non-conforming

• Technical Writing, Presentation and Communication Skills

• Strong attention to detail and accuracy

• Clear, concise written communication

• Collaborative approach with operations

• Time management in fast-paced environments

• Objective decision-making under pressure

• Lean or Six Sigma exposure