QA Support

Tap Growth ai; Iloilo City; On-site; PHP 223,000 - 424,000; Full time

Job summary

Tap Growth ai is seeking a motivated QA Support professional to help ensure quality across insurance product configurations and integrations. You will collaborate with developers, business analysts, and support teams to validate end-to-end workflows in a fast-paced, global project.

Ideal candidates are fresh graduates to junior levels with a CS/IT background, fluent in English, and willing to learn QA tools like Jira and TestRail.

Qualifications

• Bachelor's degree in Computer Science or IT.
• Strong analytical and problem-solving skills.
• Fluent in English (B2) and able to work with distributed teams.
• Willingness to learn QA tools such as Jira and TestRail.
• Experience with XML/JSON/SQL is a plus.

Responsibilities

• Design, execute, and maintain test plans and test cases for insurance product configurations.
• Conduct functional, regression, and integration testing across different products and regions.
• Support release activities by validating bug fixes and performing smoke tests in staging and production environments.
• Collaborate with developers and business analysts to understand requirements and define acceptance criteria.
• Log, track, and retest defects to ensure timely and complete resolution.
• Document testing procedures and results in Confluence to support future test cycles.
• Generate test reports and summaries for internal stakeholders.

Skills

Analytical thinking

Problem solving

Communication

English proficiency

Willingness to learn QA tools

Log analysis

Education

Bachelor's degree in Computer Science or IT

Tools

Jira

TestRail

Job description

QA Support

Kickstart Your Global Career – We’re Hiring! We are looking for motivated, detail-oriented, and proactive QA Support to join our expanding team.

In this role, you’ll contribute to the quality assurance of insurance product configurations and system integrations deployed across multiple markets. You’ll work closely with developers, business analysts, and support teams to validate end-to-end workflows and help deliver consistent, high-quality solutions.

This opportunity is ideal for fresh graduates to junior-level professionals with Computer Science / IT background who are eager to build their QA experience in a collaborative, fast-paced environment.

Be part of an exciting international project and take your career to the next level!

Project

Offshore UK / Poland

Location

Onsite – Iloilo City

Key Responsibilities

• Design, execute, and maintain test plans and test cases for insurance product configurations.
• Conduct functional, regression, and integration testing across different products and regions.
• Support release activities by validating bug fixes and performing smoke tests in staging and production environments.
• Collaborate with developers and business analysts to understand requirements and define acceptance criteria.
• Analyze change impacts on system functionality and identify potential requirement gaps.
• Use internal tools to validate data flows, business rules, and system behavior.
• Log, track, and retest defects to ensure timely and complete resolution.
• Contribute to QA process improvement and ensure adherence to established quality standards.
• Document testing procedures and results in Confluence to support future test cycles.
• Generate test reports and summaries for internal stakeholders.

Qualifications

Junior-Level

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong analytical and problem-solving skills.
• Effective communicator, fluent in English (minimum B2 level), and comfortable working with distributed teams.
• Willingness to learn QA tools and concepts (e.g., Jira, TestRail, defect management).
• Ability to analyze logs, detect anomalies in system behavior, and report bugs clearly.
• Familiarity with XML, JSON, SQL, or scripting languages is a plus.
• Willing to work shifts that overlap with UK business hours.

Mid-Level

• Experience in QA or software testing, ideally within the insurance or financial services domain.
• Strong grasp of QA methodologies, test planning, and issue tracking tools like Jira or TestRail.
• Comfortable performing regression and integration testing in complex systems.
• Able to write and maintain detailed test cases and execute test plans independently.
• Practical experience with data validation and working with XML, JSON, or SQL.

Why Join Us?

• Work alongside a diverse, global team
• Get hands-on experience on international projects
• Receive training from global experts based in the UK, Poland, and Singapore
• Build valuable skills and grow your career faster