QA Specialist: Process Improvement & Compliance

DKSH Philippines, Inc.; Pateros; On-site; PHP 300,000 - 420,000; Full time

Job summary

DKSH Philippines, Inc. is seeking a Quality Assurance professional to implement QA systems ensuring quality, safety, and regulatory compliance across processes and products.

The role involves supporting operating budgets, developing QA procedures, maintaining quality records, and providing training to staff while assisting production with quality improvements. Candidates will analyze data to identify improvements, investigate customer complaints, and contribute to continuous QA initiatives

Responsibilities

• Implement Quality Assurance systems and processes to ensure quality, safety and compliance of processes and products to internal, customer and regulatory requirements
• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Support the design and development of quality assurance procedures, processes and standards to ensure alignment to global DKSH quality policy and local regulatory guidelines
• Prepare and assist in designing quality assurance systems, including the development of quality checklists, supporting tools and techniques
• Analyze data to identify areas for improvement in practices and processes
• Investigate and record customer complaints regarding product performance, specifications and reliability
• Maintain all controlled document files and quality records in a timely and accurate manner
• Assist in providing training to employees on quality awareness and management
• Provide technical assistance to production on quality and process improvements as well as trouble shooting when necessary

Job description

DKSH Philippines, Inc. is seeking a Quality Assurance professional to implement QA systems ensuring quality, safety, and regulatory compliance across processes and products.

The role involves supporting operating budgets, developing QA procedures, maintaining quality records, and providing training to staff while assisting production with quality improvements. Candidates will analyze data to identify improvements, investigate customer complaints, and contribute to continuous QA initiatives