QA & Process Improvement Analyst - Drive Operational Excellence

Universal Access and Systems Solutions Inc.; Pasig; On-site; PHP 300,000 - 540,000; Full time

Job summary

Universal Access and Systems Solutions Inc. is seeking a Quality Assurance Analyst to systematically audit project timelines, documentation, and service quality across departments. You will identify gaps and inefficiencies, document non-compliance, and collaborate to clarify requirements, maintaining clear audit records to support continuous improvement and customer satisfaction.

This role emphasizes cross-functional coordination and a data-driven approach to enhance operational effectiveness.

Qualifications

• Experience in quality assurance auditing and process improvement.
• Strong documentation and record-keeping skills.
• Ability to identify gaps and suggest corrective actions.
• Excellent collaboration with multiple departments.

Responsibilities

• Review project timelines for accuracy and adherence.
• Audit quality across departments and document non-compliance.
• Collaborate to clarify requirements and improve processes.
• Maintain clear audit records to support quality assurance.

Skills

Auditing & QA

Process improvement

Documentation

Cross-functional collaboration

Job description

Universal Access and Systems Solutions Inc. is seeking a Quality Assurance Analyst to systematically audit project timelines, documentation, and service quality across departments. You will identify gaps and inefficiencies, document non-compliance, and collaborate to clarify requirements, maintaining clear audit records to support continuous improvement and customer satisfaction.

This role emphasizes cross-functional coordination and a data-driven approach to enhance operational effectiveness.