Quality Assurance & Process Improvement Analyst

Universal Access and Systems Solutions Inc.; Pasig; On-site; PHP 300,000 - 540,000; Full time

Job summary

Universal Access and Systems Solutions Inc. is seeking a Quality Assurance Analyst to systematically audit project timelines, documentation, and service quality across departments. You will identify gaps and inefficiencies, document non-compliance, and collaborate to clarify requirements, maintaining clear audit records to support continuous improvement and customer satisfaction.

This role emphasizes cross-functional coordination and a data-driven approach to enhance operational effectiveness.

Qualifications

• Experience in quality assurance auditing and process improvement.
• Strong documentation and record-keeping skills.
• Ability to identify gaps and suggest corrective actions.
• Excellent collaboration with multiple departments.

Responsibilities

• Review project timelines for accuracy and adherence.
• Audit quality across departments and document non-compliance.
• Collaborate to clarify requirements and improve processes.
• Maintain clear audit records to support quality assurance.

Skills

Auditing & QA

Process improvement

Documentation

Cross-functional collaboration

Job description

Universal Access and Systems Solutions Inc. seeks a Quality Assurance Analyst to systematically audit project timelines, documentation, and service quality across departments.

You will identify gaps, inefficiencies, and areas for improvement to enhance operational effectiveness and customer satisfaction. Responsibilities include reviewing timelines, auditing quality across teams, documenting non-compliance, collaborating to clarify requirements, and maintaining clear audit records to support