Purchasing Operations Team Lead | SAP/Ariba | Shared Services

Merck KGaA, Darmstadt, Germany; San Juan; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

Merck KGaA seeks an experienced Supervisor for Operational Purchasing in the Philippines. You will oversee a team, ensure SLA-driven service, and align daily activities with priorities across purchase requisitions and PO creation.

The role emphasizes coaching, English fluency, and strong process improvement within a multicultural Shared Services environment. SAP and Ariba proficiency are essential for success.

Qualifications

• Minimum 5 years experience in end to end Purchasing Operations with no less than three (3) years on a supervisory/Team Lead level.
• With extensive background in Purchasing Operations concepts.
• Has strong working background with SAP and Ariba systems.
• Experience working within a Shared Services environment is required.
• Fluent in English and can communicate well both in oral as well as in written form.

Responsibilities

• Supervise direct reports in Operational Purchasing to ensure efficiency and meet SLA.
• Plans and prepares daily operational activities and priorities, contingency plans and work schedules of the Team ensuring coverage in key areas as Purchase Requisitions and Purchase Order creation.
• Manage and resolves escalated customer complaints or queries within the turn-around time agreed.
• Monthly review of KPI reports to track the Team’s Performance and drive corrective actions.
• Ensures accurate and timely submission of reports and other requirements.
• Manage and communicate individual associate performance and provide coaching and mentoring for growth and development.
• Execute training or arrange training requirements and update training plans for new hires.
• Manage behavioral issues of Team and recommend corrective actions.
• Drive process improvements and projects to align with the Organization’s objectives.
• Provide operational visibility to management and key stakeholders through performance reviews.
• Collaborate with internal/external teams to address issues and challenges.
• Drive SOP, Policy and Work Instruction completion and updates for compliance.
• Execute other Procurement tasks and projects as assigned.

Skills

Leadership

Coaching

Time management

Interpersonal skills

Adaptability

Multitasking

Communication

Education

Bachelor’s/college degree in Procurement, Finance, Business Administration or related fields

Tools

SAP

Ariba

Job description

Merck KGaA seeks an experienced Supervisor for Operational Purchasing in the Philippines. You will oversee a team, ensure SLA-driven service, and align daily activities with priorities across purchase requisitions and PO creation.

The role emphasizes coaching, English fluency, and strong process improvement within a multicultural Shared Services environment. SAP and Ariba proficiency are essential for success.