Proposals Team Lead

Emerson Electric (Asia) Limited - ROHQ; Mandaluyong; On-site; PHP 502,000 - 725,000; Full time

Job summary

Emerson Electric (Asia) Limited - ROHQ in Manila is seeking a Team Leader for Quote to Book to guide a Customer Care Team supporting the ANZ region. You will drive performance and develop team members to help grow the business.

You will also support the Supervisor and Operations Manager in improving service level, productivity and efficiency to achieve key metrics; build strong cross-functional relationships and manage escalations promptly.

Qualifications

• Bachelor’s degree in Business or Engineering required.
• At least 1 year of progressive leadership experience.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Strong organizational skills and ability to manage fast-paced work.

Responsibilities

• Manage teams and ensure performance targets are met or exceeded; provide critical updates to stakeholders.
• Support continuous improvement projects and ad hoc tasks to align with strategic priorities.
• Handle escalations and ensure customer requests are addressed promptly.
• Develop individual contributors to maximize talents and career opportunities within Emerson.
• Plan, organize, and coordinate team activities to increase engagement and drive morale.

Skills

Leadership experience

Strong communication

MS Office

Organization

Education

Bachelor’s degree in Business or Engineering

Job description

If you are a Team Leader, Quote to Booklooking for an opportunity to grow your career, this gives you the chance to lead a Customer Care Team supporting Quote-to-Book of Isolation Valves for the Australia New Zealand region. You will be driving performance and developing team members, that will help us grow the business. You will also assist the Supervisor and Operations Manager in improving service level, productivity, and efficiency to help achieve key business metrics.

In This Role, Your Responsibilities Will Be:

• Manage teams and ensure that performance targets are met or exceeded and proactively communicate with various stakeholders’ critical updates that could impact on the business.

• Support projects related to continuous improvement and other ad hoc tasks to support the strategic priorities of the business.

• Handle escalations and ensure that customer requests and concerns are addressed in a timely manner.

• Develop individual contributors to ensure they can maximize their talents and fully explore career opportunities within Emerson.

• Plan, organize, and coordinate team activities that will increase engagement and drive morale.

Who You Are:

You plan and prioritize work effectively by breaking down objectives into clear initiatives aligned with broader organizational goals. You act in fast‑changing situations while maintaining a positive and resilient approach. You ask the right questions, evaluate options, and balance risks and benefits when recommending solutions. You build strong relationships across teams, functions, and locations, using collaboration to achieve shared objectives. You learn quickly in new situations and deliver solutions that meet or exceed customer expectations.

For This Role, You Will Need:

• Bachelor’s degree in Business-related or Engineering-related field.

• At least 1 year of progressive leadership experience.

• Strong written and verbal communication skills.

• Proficiency in Microsoft Office applications.

• Strong organizational skills, attention to detail, and the ability to manage work in a fast‑paced environment.

Preferred Qualifications that Set You Apart:

• Knowledge of other reporting applications is a plus.