Property Management Onboarding Coordinator

Good Life Property Management; Pasig; Remote; PHP 1,058,000 - 1,293,000; Full time

Job summary

Good Life Property Management is seeking a remote Property Onboarding Coordinator to ensure a smooth onboarding experience for new properties and to serve as the primary contact for homeowner associations.

You will handle activation and cancellation of utility services, assist the Leasing Department with overflow tasks, manage calls and emails, and enter data into management systems while maintaining excellent customer service.

Qualifications

• Experience in real estate or property management or strong admin background.
• Proficient in G-Suite applications and property management software.
• Strong organizational and time management skills.
• Excellent communication and negotiation skills.
• Good customer service skills.
• Internet speed of at least 50 Mbps.
• Remote work eligibility: 8:30-5:00 PST.
• Annual pay shown in ad: $18,720.

Responsibilities

• Front line for tenant calls and email inquiries.
• Escalate calls to the appropriate internal resource.
• Manage general email mailboxes.
• Collect HOA governing documents for new and existing properties.
• Establish utilities for new properties and cancel when needed.
• Enter new properties into management systems.
• Perform clerical and data entry tasks.
• Assist Leasing Manager with overflow tasks.
• Handle other duties as assigned.

Skills

Real estate experience

Property management

Administrative background

G-Suite proficiency

Property management software

Organizational skills

Time management

Communication skills

Negotiation skills

Customer service

High-speed internet (50 Mbps+)

Remote work 8:30-5:00 PST

Tools

G-Suite (Gmail, Drive, Docs)

Property management software

Job description

The Property Onboarding Coordinator is responsible for a smooth onboarding experience for new properties we begin managing. The Property Onboarding Coordinator also is the primary point of contact for homeowners associations (HOAs) that we manage properties in, manages the activation/cancellation of utility services, and assists the Leasing Department with one-off tasks and overflow work.

Duties and Responsibilities:

• Front line for the prospective tenants call queue and able to answer commonly asked questions.
• Escalate prospective calls to the correct internal resource, when applicable.
• Manage general email mailboxes
• Collect HOA governing documents for new and existing properties.
• Establishing utilities for properties beginning management and canceling utilities for properties canceling management.
• Entering new properties into management systems.
• Clerical and data entry tasks for all routine management.
• Assist with Leasing Manager and field team one-off tasks as assigned.
• All other duties as assigned.

Skills and Qualifications:

• Experience working in real estate, property management, or a strong administrative and customer service background.
• Proficiency in G-Suite applications (Gmail, Drive, Word, Sheets) and property management software.
• Strong organizational and time management skills.
• Excellent communication and negotiation skills.
• Good customer service skills.
• Internet speed must be a minimum of 50 Mbps.
• This position is fully remote and you can reside in any geographic location but you must be able to work 8:30 -5:00 PST. hours
• Annual Rate of Pay: $18,720 ($9/hr.)

EEO Statement:

Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law.

Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.