Project Program Management Senior Specialist Advisor

NTT Business Process Outsourcing; Metro Manila; On-site; PHP 1,800,000 - 3,000,000; Full time

Job summary

NTT Business Process Outsourcing in Metro Manila seeks a Project Program Management Senior Specialist Advisor to lead complex, globally dispersed programs. You will shape value propositions, manage resources and budgets, and drive program success across IT and business teams.

The role demands 8–10 years in relevant industries, 3–5 years in program management, and certification (Prince2/PMP). Strong RAID and PMIS skills are essential for success.

Qualifications

• 8–10 years of experience in Banking/Healthcare/Insurance.
• 3–5 years in program management.
• Prince2 or PMP certification required.
• Experience handling international (Multi Geo) projects.
• Exceptional documentation of RAID items & improvement plans.
• Expertise with project management information systems.

Responsibilities

• Understand own subject area deeply while maintaining broad view of related areas.
• Lead diverse projects and manage a broad, complex portfolio with globally dispersed teams.
• Define program value, work plan, resources, timelines and budgets for global programs.
• Monitor performance and provide client-facing, data-driven reports.
• Facilitate peer reviews and PMO-related reviews; support PM Help Desk.
• Ensure effective project controls and clear, actionable progress reporting.

Skills

Project management

Global team leadership

Stakeholder communication

Risk & RAID management

PMO governance

Tools

MS Project

Copilot

PMIS

Job description

Project Program Management Senior Specialist Advisor

Role Responsibilities

• Individuals have a deep understanding of their own subject area and a broad understanding of related subject areas.
• They handle diverse issues and lead projects that contribute to the company's
• Manages a broad, complex portfolio of projects.
• Projects will have large teams and will be globally dispersed, both with IT and business employees.
• The projects and programs usually have global impact and have complex business and technical challenges.
• Defines program value proposition, work plan, resource needs, timeline and budget for global programs.
• Viewed internally as a project management expert.
• Monitors project performance in the Project Reporting System.
• Conducts PM Metrics and Practices Reviews.
• Facilitates Peer Project Reviews and Management Project Reviews.
• Supports PM Help Desk.
• Shift Timing (UK/US).

Requirements

• Typically requires 8-10 years relevant experience in Banking/Healthcare/Insurance.
• Must have minimum 3-5 years of experience in Projected Program Management.
• I prefer to have MS Project, Copilot experience & Exceptional written skills to document RAID items & Improvement plans.
• Experience in handling international projects (Multi Geo)
• Mandatory to have certification in Prince 2 or PMP Exceptional understanding of BPO Project.
• Management principles and techniques.
• Exceptionally expert proficiency in the specific tools that are available and required as part of the company’s project management information system.
• Exceptional ability to identify, develop and quantify any required corrective action plans.
• Exceptional ability to ensure that effective project controls are in place to monitor project or program performance.
• Exceptional capability at providing effective performance reporting for the client and company to monitor the progress of the project.
• Exceptional facilitation and communication skills.
• Exceptional ability to lead global project teams of large scope and high complexity.