Project Manager - Payroll

Hammerjack Pty Ltd; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

IBM Consulting in the Philippines seeks a Project Manager to deliver and support HR BPO initiatives across Talent Acquisition, HR, and Payroll services. You will coordinate activities, manage risks, and drive continuous improvement on client-led projects.

The role requires at least 1 year in PM and experience in HR/BPO environments, with strong organizational and communication skills and proficiency in Word, Excel, PowerPoint, and collaboration tools. Fluency in English is essential.

Qualifications

• Bachelor's Degree required.
• Minimum 1 year of basic to intermediate project management experience.
• Minimum 1 year of experience in Talent Acquisition, HR, or Payroll BPO environments.
• Experience supporting process improvement or operational efficiency initiatives.
• Formal project management learning, training, or coursework (e.g., internal training, foundational PM education, or certifications-in-progress).
• Strong organizational, communication, and documentation skills.
• Working knowledge of Word, Excel, PowerPoint, and collaboration tools.
• Fluency in English.

Responsibilities

• Develop, maintain, and manage project charters and project plans for assigned initiatives.
• Coordinate project activities from initiation through completion, ensuring timelines and deliverables are met.
• Prepare and deliver project status updates and progress reports to leadership and stakeholders.
• Identify, track, and mitigate project risks; escalate issues as appropriate.
• Facilitate communication between project stakeholders, operational teams, and leadership.
• Support multiple initiatives simultaneously while maintaining organization and attention to detail.
• Review business processes and procedures to identify opportunities for improvement and increased efficiencies.
• Support the design and implementation of continuous improvement and innovation projects in support of HR BPO delivery operations.
• Assist with temporary projects and ongoing operational initiatives as needed.
• Act as a project team member or subject matter expert (SME) on client-led projects when required.
• Support adoption of standard project management and delivery best practices across assigned initiatives.

Skills

Organization

Communication

Documentation

Multitasking

Fluency in English

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Collaboration tools

Monday.com

Mural

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

The Project Manager position provides delivery and project support for HR BPO operations, including Talent Acquisition, HR, and Payroll services. This role supports small to medium-scale initiatives that focus on coordination, tracking, reporting, and continuous improvement. The Project Manager ensures initiatives are executed effectively, risks are identified early, and stakeholders remain informed throughout the project lifecycle. The role may also support innovation and continuous improvement initiatives and act as a subject matter expert (SME) or project team member on client-led projects.

Responsibilities

• Develop, maintain, and manage project charters and project plans for assigned initiatives
• Coordinate project activities from initiation through completion, ensuring timelines and deliverables are met
• Prepare and deliver project status updates and progress reports to leadership and stakeholders
• Identify, track, and mitigate project risks; escalat issues as appropriate
• Facilitate communication between project stakeholders, operational teams, and leadership
• Support multiple initiatives simultaneously while maintaining organization and attention to detail
• Review business processes and procedures to identify opportunities for improvement and increased efficiencies
• Support the design and implementation of continuous improvement and innovation projects in support of HR BPO delivery operations
• Assist with temporary projects and ongoing operational initiatives as needed
• Act as a project team member or subject matter expert (SME) on client-led projects when required
• Support adoption of standard project management and delivery best practices across assigned initiatives

Preferred Education

• Bachelor's Degree

Required Technical And Professional Expertise

• Minimum 1 year of basic to intermediate project management experience
• Minimum 1 year of experience in Talent Acquisition, HR, or Payroll BPO environments
• Experience supporting process improvement or operational efficiency initiatives
• Formal project management learning, training, or coursework (e.g., internal training, foundational PM education, or certifications-in-progress)
• Strong organizational, communication, and documentation skills
• Working knowledge of Microsoft Word, Excel, PowerPoint, and collaboration tools
• Ability to manage multiple tasks and priorities in a dynamic delivery environment
• Fluency in English

Preferred Technical And Professional Experience

• Experience supporting HR or Payroll service delivery operations
• IBM Agile Explorer certification or higher
• IBM Enterprise Design Thinking Practitioner certification or higher
• IBM Project Management Best Practices:
  • PMG 136G
  • PMG 137G
• Experience with project management and collaboration tools such as:
  • Monday.com
  • Mural
• Experience supporting client-facing initiatives or participating in client-led projects