With millions of parcels delivered each year, we pride ourselves on reliable and cost-effective service.
Established in 2000 in Melbourne, Australia, DAI Postis an Australian-owned company specialising in ecommerce and wholesale international parcel delivery across Australia, New Zealand, and Singapore.
As a forward-thinking global logistics company, we place a strong emphasis on innovation, technology, and operational excellence. We’re on the lookout for a highly skilledProject Manager to join our growing team.
This is a full-time position, and you’ll be collaborating with teams based in Cebu, Manila, and other global locations as part of our growing international team.
Purpose:
The Project Manager plays a critical role in supporting the PM & BI department’s mission of delivering structured projects, technology change, and operational improvements through disciplined planning, governance, execution, and cross-functional coordination.
Areas of Accountability:
Project Lifecycle Management
- Oversee the full project lifecycle from initiation, planning, execution, monitoring, release readiness, close-out, and transition to BAU.
- Collaborate with sponsors, department heads, Project Managers, Technology, Operations, Finance, Commercial, and other teams to align project outcomes with organisational priorities.
- Support initiative prioritisation, proposal review, project intake, and business case evaluation by providing delivery assumptions, feasibility inputs, dependencies, risks, and resource considerations.
- Develop and maintain project plans, milestones, RAID registers, decision logs, delivery schedules, release plans, and status reporting for assigned initiatives.
- Manage project execution to ensure agreed deliverables meet approved scope, business requirements, quality standards, governance expectations, and agreed timelines or endorsed revised timelines.
- Partner with Business Analysts to ensure approved requirements, acceptance criteria, scope changes, and business impacts are reflected in project plans, delivery governance, release readiness, and close-out activities.
Stakeholder Management & Collaboration
- Engage project sponsors, business owners, subject matter experts, delivery teams, and cross-functional stakeholders to ensure clear alignment, decision-making, and accountability.
- Facilitate project forums, working groups, status meetings, and escalation discussions to resolve blockers and maintain delivery momentum.
- Maintain clear communication on project status, scope, risks, issues, dependencies, decisions, assumptions, and required stakeholder actions.
- Address stakeholder concerns or delivery challenges promptly, escalating material impacts through appropriate governance channels.
- Promote structured collaboration between business and technology teams to support practical, operationally adoptable delivery outcomes.
- Identify project risks, issues, assumptions, and dependencies early and maintain them in a structured RAID register.
- Develop mitigation strategies, action plans, owners, and due dates for material delivery risks and issues.
- Monitor risks and issues throughout delivery and adjust plans as needed to address changes in business priorities, capacity, scope, or external constraints.
- Escalate high-impact risks, decision gaps, or dependency conflicts to sponsors and relevant executives in a timely manner.
Budgeting, Resourcing & Financial Oversight
- Coordinate project budget, resource, vendor, and effort assumptions in collaboration with sponsors, department heads, Finance, Technology, and other relevant teams.
- Track project cost, resource effort, vendor dependencies, and budget assumptions against approved or endorsed revised baselines, escalating material variances or funding impacts through agreed governance channels.
Team Leadership & Delivery Coordination
- Lead and coordinate cross-functional project teams to ensure responsibilities, actions, owners, and target dates are clear.
- Motivate and support team members by removing blockers, facilitating decisions, and keeping delivery activities focused on agreed priorities.
- Provide guidance, coaching, and practical delivery support to project team members on project management practices and governance requirements.
- Coordinate delivery across internal teams and external partners or vendors where required.
Documentation, Reporting & Governance
- Maintain complete and auditable project documentation, including project scope/charter, plans, RAID logs, decisions, change requests, acceptance criteria, release readiness evidence, close-out artefacts, and benefit realisation inputs.
- Produce concise and accurate project status reports covering progress, milestones, risks, issues, decisions, budget/resource status, and escalations for the Head of PM & BI and relevant stakeholders.
- Ensure assigned projects operate under the agreed PM & BI governance framework, including approvals, documentation, reporting cadence, change control, release readiness, and close-out requirements.
Release Readiness & BAU Transition Support
- Coordinate release readiness activities, including stakeholder readiness, operational impacts, training dependencies, cutover planning, acceptance criteria, and support arrangements.
- Ensure handover to BAU teams is planned, documented, and agreed before project closure.
- Support post-implementation review and benefit validation in collaboration with sponsors, Business Analysts, Finance, Data/BI, Technology, and operational owners where applicable.
Project Management Framework & Business Improvement
- Actively identify opportunities to improve project management processes, governance templates, reporting practices, delivery controls, and portfolio visibility.
- Contribute to the implementation, adoption, and uplift of the PM & BI framework across priority initiatives.
- Identify and support broader business improvement opportunities, whether delivered as formal projects or operational uplift initiatives.
- Support benefit realisation by ensuring delivered outcomes remain traceable to approved objectives, business cases, and expected operational or financial benefits.
General/Others
- Comply with data integrity and security policies.
- Inspire and advocate the company values.
- Uphold OH&S policies and procedures to ensure a safe work environment for employees, contractors, and visitors.
- Other duties as requested by the department head.
Qualifications:
- Bachelor’s degree in project management, business, logistics, IT, or related fields.
- 3-5 years of experience as a Project Manager, preferably in logistics, technology, operational transformation, or a structured PMO/project governance environment.
- Strong project management, planning, coordination, and organisational skills.
- Ability to independently manage medium-complexity technology and business/operational projects in a structured governance environment.
- Strong understanding of project management methodologies, including waterfall, agile, lean principles, and hybrid delivery models.
- Excellent verbal and written communication skills with the ability to tailor communication to executive, business, and technical audiences.
- Ability to liaise between technical and non-technical stakeholders and translate delivery impacts into clear business language.
- Knowledge of logistics processes and operations will be highly regarded.
- Familiarity with PM tools such as MS Project, Jira, Trello, Smartsheet, Monday.com, or equivalent platforms.
- Knowledge/experience in logistics software/systems such as Global Track, Route4Me, or equivalent will be highly advantageous but not mandatory.
Why Join Us?
At DAI Post, you’ll be part of a high-performing, committed team that’s making a real difference in the lives of our customers.
We offer:
- Opportunities for professional growth and promotion.
- A supportive, collaborative work environment.