Project Coordinator VA

VA Masters; Isabela; On-site; PHP 335,000 - 603,000; Full time

Job summary

VA Masters is seeking a detail-oriented Solar Back Office Coordinator in the Philippines to own the administrative journey from contract signature through completion. You will manage customer welcome calls, permitting, interconnection submissions, and lender portals, ensuring timely progress across milestones.

The ideal candidate is highly organized, fluent in English and Spanish, and comfortable using multiple online systems to move complex paperwork forward without gaps.

Qualifications

• Proven experience in administrative, project coordination, or back-office support.
• Fluent Spanish and English, spoken and written.
• Comfortable navigating multiple online portals and systems.
• Strong ability to manage document-heavy, deadline-driven processes with accuracy.
• Highly organized and process-driven, able to track multiple projects at different stages.
• Confident on the phone with customers and external parties.
• Reliable and detail-oriented, able to work independently.
• Strong written and verbal communication skills.

Responsibilities

• Own each project's administrative workflow from contract signature through project completion.
• Conduct welcome calls with newly signed customers in English and Spanish.
• Schedule site surveys and coordinate with field teams on availability.
• Coordinate with the design team to move designs through internal review.
• Prepare and submit permitting applications through Permit Labs.
• Enter and track utility interconnection applications with relevant providers.
• Submit project data through lender portals to support financing approval.
• Coordinate installation scheduling after permits are approved.
• Schedule post-installation inspections with authorities.
• Process PTO paperwork to activate completed systems.
• Prepare and submit funding requests at milestones.
• Maintain up-to-date records across the project lifecycle.

Skills

Administrative experience

Project coordination

Back-office support

Fluent Spanish and English

Data entry

Written and verbal communication

Organized and process-driven

Phone communication with customers

Tools

Helioscope

Aurora Solar

Permit Labs

CRM software

Job description

Job Summary:
We're ready to welcome a detail-oriented Solar Back Office Coordinator to own each solar project's administrative journey from contract signature through completion. In this role, you'll conduct customer welcome calls, coordinate design and permitting, manage utility interconnection and lender portal submissions, and keep post-install inspections and funding on track. The ideal candidate is highly organized, comfortable navigating multiple online systems, and able to move complex paperwork forward without anything falling through the cracks.

Key Responsibilities:

• Own each project's administrative workflow from contract signature through project completion

• Conduct welcome calls with newly signed customers in English and Spanish

• Schedule site surveys and coordinate with field teams on availability

• Coordinate with the design team to keep system designs moving through internal review

• Prepare and submit permitting applications through Permit Labs

• Complete, submit, and track utility interconnection applications with the relevant utility providers

• Enter and submit project data through lender portals to support financing approval

• Coordinate installation scheduling once permits are approved

• Schedule post-installation inspections with the appropriate authorities

• Process Permission to Operate (PTO) paperwork to activate completed systems

• Prepare and submit funding requests to release payment at each project milestone

• Maintain accurate, up-to-date records across every stage of the project lifecycle

Mandatory Skills:

• Proven experience in administrative, project coordination, or back-office support

• Fluent Spanish and English, spoken and written

• Comfortable navigating and entering data into multiple online portals and systems

• Strong ability to manage document-heavy, deadline-driven processes with accuracy

• Highly organized and process-driven, able to track multiple projects at different stages simultaneously

• Confident on the phone with customers and external parties

• Reliable, detail-oriented, and able to work independently

• Strong written and verbal communication skills

Preferred Skills:

• Experience in the solar, renewable energy, or construction industry

• Experience producing solar system designs using design software such as Helioscope, Aurora Solar, or similar

• Familiarity with permitting platforms such as Permit Labs or similar systems

• Experience with utility interconnection applications and Permission to Operate (PTO) processing

• Experience with lender or financing portal data entry and submissions

• Experience working inside a CRM and supporting a CRM migration or system change

• Ability to manage multiple projects and priorities simultaneously

Why Join Us:
This is a chance to become a key part of the operational engine behind every project we complete, with visibility into the full lifecycle from signature to funding. You'll have the opportunity to build real expertise in a specialized field and grow alongside a business that values precision and follow-through.