Project Coordinator (US/EMEA)
Manila, Philippines
Full-time, Salaried position
I. POSITION SUMMARY
The Project Coordinator role is an operations-focused position responsible for supporting the execution of client projects within the Client Services & Operations team. This role handles basic to standard project requirements across all project types, ensuring accurate bidding, smooth coordination, and timely delivery.
II. ESSENTIAL JOB FUNCTIONS
Client Services & Operations Activities:
- Supports both pre-project (basic bidding) and post-project (execution) activities under the guidance of the Operations Team Lead.
- Able to evaluate client requirements against DataSpring’s capabilities and conducts basic feasibility checks for sample and recruitment services.
- Prepares standard quotations and proposals based on established pricing frameworks.
- Coordinates with Sales and internal teams to ensure alignment on project requirements and delivery expectations.
- Assists in scope definition, timeline tracking, and delivery execution.
- Monitors project progress and escalates risks or issues to the Operations Team Lead as needed.
- Works with third-party suppliers to support fulfillment of project requirements.
- Tests surveys and troubleshoots basic technical issues.
- Makes sure to maintain clear and timely communication with internal stakeholders to support efficient project delivery.
Common Activities:
- Maintains the good public image of the Company.
- Identifies financial and other risks to the Company and reports these quickly and accurately to Operations Team Lead.
- Functions as a cooperative and active member of team meetings.
- Prudently manages resources within budgetary guidelines to ensure profit.
- Completes other administrative work as required (e.g., suggests supplies and job tools needed for Client Services & Operations) and acts as an active team player.
- Contributes to the entire DataSpring (and/or other local offices) as an active member, beyond the Client Services & Operations tasks assigned.
III. ESSENTIAL JOB REQUIREMENTS
Physical Requirements & Working Environment:
- This is an office environment and typical physical demands apply.
- Must be open to working flexible hours at night to communicate efficiently with global clients.
Minimum Qualifications:
- Above average written and verbal communication skills in English are required to communicate effectively with co-workers, partners, clients, and other parties.
- Highly analytical and with an innovative mindset.
- Passion for technology and proficiency in Microsoft Office (Word, Excel, Powerpoint) is a must.
- Ability to display empathy and get along well with different personalities.
- Experience dealing with other cultures and diverse work environments is preferred.
- A passionate, dynamic and sincere individual who thrives on being part of a growing team.
Education/Experience:
- Bachelor's/College Degree is required.