Project Coordinator

SECOND SKIN INDUSTRIES, INC.; Quezon City; On-site; PHP 335,000 - 670,000; Full time

Job summary

SECOND SKIN INDUSTRIES, INC. is seeking a results-driven Project Coordinator to manage projects end-to-end, coordinate timelines, and ensure client satisfaction in a dynamic work environment.

You will interface with multiple teams, maintain documentation, and track progress while delivering on commitments and maintaining quality standards for client deliverables.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Operations Management, or a related field.
• 1–2 years of experience in project coordination, customer service, account management, or operations is preferred.
• Fresh graduates with strong organizational and communication skills may be considered.
• Experience handling multiple projects, clients, or stakeholders is an advantage.
• Proficient in Google Workspace or Microsoft Office, particularly Sheets/Excel, Docs/Word, and presentation tools.
• Experience using project management tools such as Trello, Asana, ClickUp, or similar platforms is an advantage.

Responsibilities

• Coordinate project activities from planning and execution to completion.
• Develop and monitor project timelines, schedules, milestones, and deliverables.
• Coordinate with internal departments and stakeholders to ensure timely completion of tasks.
• Monitor project progress, identify potential delays, and recommend corrective actions.
• Prepare project status reports, documentation, meeting minutes, and progress updates.
• Track project resources, requirements, and outstanding tasks.
• Organize project meetings and follow up on assigned action items.
• Ensure project activities comply with company standards, procedures, and client requirements.
• Serve as the primary point of contact for clients regarding project updates, requirements, and concerns.
• Maintain professional and consistent communication with clients throughout the project lifecycle.
• Gather client requirements, clarify expectations, and communicate them to the appropriate teams.
• Provide regular updates on project progress, schedules, changes, and deliverables.
• Address customer inquiries and coordinate the resolution of complaints or project-related issues.
• Manage client expectations by communicating realistic timelines and project limitations.
• Conduct client follow-ups to ensure satisfaction and confirm project completion.
• Build and maintain strong client relationships to support customer retention and repeat business.
• Prepare project proposals, quotations, progress reports, and other required documentation, as assigned.
• Maintain organized project files, client records, schedules, and communication logs.
• Track project milestones, pending approvals, deliverables, and completion status.
• Report project risks, delays, customer feedback, and operational concerns to management.
• Ensure project documentation is accurate, updated, and accessible to authorized personnel.
• Act as the communication link between customers, project teams, suppliers, and management.
• Follow up with responsible personnel to ensure tasks are completed within agreed timelines.
• Identify coordination gaps and recommend improvements to project workflows.
• Assist in resolving scheduling conflicts, resource concerns, and project implementation issues.
• Support management in evaluating project performance and customer satisfaction.

Skills

Organizational skills

Communication skills

Team coordination

Problem solving

Education

Bachelor's degree in Business Administration, Project Management, Operations Management, or a related field

Tools

Google Workspace

Microsoft Office

Sheets/Excel

Docs/Word

Presentation tools

Trello

Asana

ClickUp

Job description

Key Responsibilities

1. Project Management and Coordination

• Coordinate project activities from planning and execution to completion.

• Develop and monitor project timelines, schedules, milestones, and deliverables.

• Coordinate with internal departments and stakeholders to ensure timely completion of tasks.

• Monitor project progress, identify potential delays, and recommend corrective actions.

• Prepare project status reports, documentation, meeting minutes, and progress updates.

• Track project resources, requirements, and outstanding tasks.

• Organize project meetings and follow up on assigned action items.

• Ensure project activities comply with company standards, procedures, and client requirements.

2. Customer Management and Relations

• Serve as the primary point of contact for clients regarding project updates, requirements, and concerns.

• Maintain professional and consistent communication with clients throughout the project lifecycle.

• Gather client requirements, clarify expectations, and communicate them to the appropriate teams.

• Provide regular updates on project progress, schedules, changes, and deliverables.

• Address customer inquiries and coordinate the resolution of complaints or project-related issues.

• Manage client expectations by communicating realistic timelines and project limitations.

• Conduct client follow-ups to ensure satisfaction and confirm project completion.

• Build and maintain strong client relationships to support customer retention and repeat business.

3. Documentation and Reporting

• Prepare project proposals, quotations, progress reports, and other required documentation, as assigned.

• Maintain organized project files, client records, schedules, and communication logs.

• Track project milestones, pending approvals, deliverables, and completion status.

• Report project risks, delays, customer feedback, and operational concerns to management.

• Ensure project documentation is accurate, updated, and accessible to authorized personnel.

4. Team Coordination and Problem-Solving

• Act as the communication link between customers, project teams, suppliers, and management.

• Follow up with responsible personnel to ensure tasks are completed within agreed timelines.

• Identify coordination gaps and recommend improvements to project workflows.

• Assist in resolving scheduling conflicts, resource concerns, and project implementation issues.

• Support management in evaluating project performance and customer satisfaction.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Operations Management, or a related field.

• At least 1-2 years of experience in project coordination, customer service, account management, or operations is preferred.

• Fresh graduates with strong organizational and communication skills may be considered.

• Experience handling multiple projects, clients, or stakeholders is an advantage.

• Proficient in Google Workspace or Microsoft Office, particularly Sheets/Excel, Docs/Word, and presentation tools.

• Experience using project management tools such as Trello, Asana, ClickUp, or similar platforms is an advantage.