Project Administrator (AU Building Permits & Construction, Onsite)

ConnectOS; Mandaluyong; Sur place; PHP 279 000 - 502 000; Plein temps

Avantages offerts par ce poste

HMO on Day 1 + 1 dependent after 1y of

13th Month Pay

Leave credits and cash conversion of S

Emergency Leave

Résumé du poste

ConnectOS is seeking an Administrator to keep permit applications moving, check submissions against the document checklist, and coordinate with councils and authorities. The role supports surveyors by ensuring records are accurate and up to date, while handling RFIs, consents, and scheduling inspections.

The on-site position requires strong organizational skills, clear communication, and the ability to manage multiple tasks with tight deadlines.

Qualifications

• Experience in administrative coordination and document handling.
• Ability to manage multiple tasks and deadlines.
• Strong written and verbal communication.

Responsabilités

• Handle application intake and document checking by comparing submissions to the checklist.
• Issue RFIs and track responses to ensure completeness.
• Prepare and lodge consent and supporting applications with councils and authorities.
• Move jobs through portal workflows and keep statuses updated; raise invoices per policy.
• Communicate with customers, builders and stakeholders within agreed timelines.
• Support project work and provide weekly workload/status reports.

Connaissances

Document checking

Follow-up communication

Record keeping

Customer service

Scheduling

Description du poste

Schedule: Monday - Friday (6:00 AM - 3:00 PM PHT). Work Set-Up: Full onsite from Monday to Friday.

Purpose of the role

The Administrator keeps permit applications moving. They check what customers submit, chase missing information, prepare and lodge supporting applications with councils and authorities, keep every job's record accurate, and make sure nothing sits idle. The role takes this load off our registered building surveyors and senior case manager staff so they can focus on technical decisions and growth.

Key responsibilities

Application intake and document checking

• Check new applications in the portal against our document checklist: title, plan of subdivision, site plan, drawings, engineering, quotes and owner details.
• Request missing or incorrect information from customers using our standard templates and log every request on the job.
• Prepare jobs so they are complete and ready for assessment by the building surveyor.

Requests for further information (RFIs)

• Issue RFIs prepared from the surveyor's checklist, using the standard wording library.
• Track every outstanding RFI, follow up on time, and match documents received to each RFI item.
• Escalate jobs that are stuck or unresponsive in line with our follow-up rules.

Consents and supporting applications

• Prepare and lodge report and consent applications (e.g. Regs 74, 79, 80, 83), build over easement applications and asset owner consents with councils and water authorities, as directed by the surveyor.
• Obtain property information such as titles, planning property reports and flood information.
• Track each application through to decision and update the job when outcomes arrive.

Job administration and records

• Move jobs through the portal workflow stages and keep every job's status, notes and documents current.
• Raise invoices and confirm payments are received before applications are lodged, in line with our fee policy.
• Prepare permit documents and notices from templates for the surveyor to review and sign.
• Book inspections and keep the inspection schedule up to date.

Communication

• Respond to customer, builder and dealer emails and portal messages within agreed times, using our templates and tone.
• Keep customers informed of progress and what is needed from them.
• Refer complaints, disputes and technical questions to the surveyor or [Operations Manager].

Projects and reporting

• Support set projects, such as reviewing and bringing up to date the records of builder clients transferring to EasyPermits.
• Provide weekly status reports on workload, ageing jobs and outstanding items.
• Suggest improvements to templates, checklists and processes.

Benefits

• HMO on Day 1 + 1 free dependent after 1 year of service.
• Mandatory Government Benefits and 13th Month Pay.
• Leave credits and convertible to cash of unused sick leave, paid quarterly.
• Access to Emergency and Bereavement Leave.

Additional

• Full onsite (Monday to Friday)
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.