RoboyoAIis a category shaper in Applied AI and Agentic Automation. We help leading enterprises move from automation projects and AI experiments into governed, production-grade systems that execute real work across workflows, processes,productsand services.
Our heritage is in scaled enterprise automation; our future isApplied AI andAgenticAutomation: autonomous agents, AI engineering squads, process orchestration, data and knowledge foundations, and human-in-the-loop governance embedded deeply into how our clientsoperate.
We are not here to sell AI theatre. We are here to turn AI intoworking systems, measurableoutcomesand repeatable transformation programs.
General Responsibilities
Program Governance & Delivery Oversight
- Own end-to-end program governance —establishingthe PMO structure, governance forums, and reporting cadences. Define and manage the integrated program plan across all workstreams (RPA, AgenticWorkflows,GenerativeAI), tracking milestones, dependencies, and criticalpath.
- Run project planning, reviews, and RAG with technical leads;maintainvelocity metrics and remove blockers.
- Ensure all deliverables are tracked against scope, schedule, budget, and quality criteria, with proactive escalation of deviations.
- Maintain program documentation status reports, and decision logs — to the highest standards.
Risk, Issue & Change Management
- Own the program RAID log.
- Proactivelyidentify, assess, andprioritiserisks across all workstreams with clear ownership and mitigation plans.
- Design and enforce the change control process — evaluatingscopechanges for impact on timeline, budget, and resources before presenting recommendations to the steering committee. Establish escalation pathways and manage critical issues to resolution.
- Conduct regular risk workshops to embed a risk-aware culture within the delivery team.
Client & Stakeholder Management
- Serve as the primary point of contact forclientsprogram stakeholders — building trusted relationships with business sponsors, technology executives, and operational teams.
- Prepare and present executive-level status reports, steering committee packs, and milestone reviewstosenior leadership.
- Facilitate alignment betweenclientsinternal teams and the deliveryorganisation, managing expectations and resolving conflicts.
Resource & Capacity Management
- Own resource planning across the program — forecasting demand, managing onboarding/offboarding, and ensuring the right skills are available across all workstreams.
- Trackutilization, manage bench transitions, and coordinate with HR and recruitment fortimelyfulfilment of open roles.
- Foster a high-performance, distributed team culture — supporting wellbeing, recognizing contributions, andmaintainingmorale.
Budget, Commercials & Financial Governance
- Own the program budget — tracking actuals against forecast, managing contingency, and producing monthly financial reports for internal and client governance.
- Identifyand escalate budget risks early; implement corrective actions tomaintainP&L health.
- Support commercial activities including SOW management, change order negotiations, invoice tracking, and contract renewals.
- Contribute effort estimates, resource plans, and delivery timelines to pre-sales and solutioning for new workstreams or extensions.
Automation and AI Program Context & Digital Fluency
- This role requires a Program Manager with hands-on fluency across modern AI and automation delivery — capable of holding credible, substantive conversations with AI Engineers, Architects on feasibility, timelines, and technical dependencies.
- Oversee delivery of intelligent automation and RPA workstreams — understanding bot lifecycle management, exception handling frameworks, orchestration platforms, and the interplay between RPA, AI, and enterprise systems.
- Act as a translator and bridge between business stakeholders who think in outcomes and technical teams who think inarchitectures—facilitatingshared understanding andaligneddecision-making across both worlds.
- Establish and track program KPIs and OKRs;
- Produce regular insights ondeliveryhealth, team performance, and program ROI.
- Lead retrospectives and implement lessons learned to build a culture of continuous improvement.
- Contribute to internal PM frameworks, playbooks, and templates for AI program delivery — creating reusable assets for future engagements.
Qualifications & Experience
- 5+ years of program management experience managing large-scale digital transformation, Automation, or AI/ML programs.
- Experience with UiPath migrations
- Proventrack recordof managing cross-functional teams of 15+ people across multiple concurrent workstreams.
- Hands-on experience with Agile, Scrum, andSAFedelivery frameworks; comfortable operating in hybrid Agile-Waterfall environments.
- Experience with program financials — budget ownership, P&L tracking, and commercial/contract management.
- Exceptional communication and executive presentation skills — able to adaptstylefor engineering teams, business sponsors, and C-suite audiences.
Nice to have
- Prior experience managing AI, Generative AI, or based programs in a client-facing delivery context.
- Experience managing distributed offshore-onshore delivery teams across multiple time zones.
- Knowledge of pre-sales processes — ability to contribute to proposals, effort estimates, and client solution presentations.
- Bachelor's or Master's degree in Engineering, Computer Science, Business Administration, or a relevant experience
What We Offer
- Tailored development plan with career coaching
- Regular feedback – we value your opinion, and we appreciate new ideas
- International career and project opportunities
- Deepen your working knowledge of intelligent automation through our structured training courses
- Immerse yourself in an exciting, positive, and creative atmosphere and generate novel solutions to some of our client's most complex challenges
- Work in different international and cross-cultural teams for each project
- 100% payroll + benefits by law
- Work from home (Anywhere in México)
- 30-day Christmas bonus
- 1 economic day a year
- Grocery coupons
- Savings fund
- Home office stipend
- Major medical insurance
- Life insurance
- Training & certifications
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.