Program Governance Manager

Globe Telecom, Inc.; Cebu City; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Globe Telecom, Inc. in Cebu City is seeking a seasoned PMO leader to oversee strategic portfolio delivery, align demand and CAPEX, and optimize resource capacity across the delivery lifecycle.

You will lead governance, assurance, and KPI reporting to ensure value realization and on-time outcomes. The ideal candidate has 3–5 years of end-to-end PMO experience in a telecom or tech environment, strong knowledge of Jira/Confluence, and familiarity with AI tools to enhance project planning and

Qualifications

• 3–5 years of end-to-end PMO experience in a technical environment, preferably Telco
• Experience configuring/building PMO tools and dashboards
• Exposure to AI solutions to enhance project planning and reporting
• Ability to lead diverse teams and manage cross-functional stakeholders

Responsibilities

• Delivery governance & assurance: establish standardized delivery methodologies and governance frameworks; drive continuous improvement.
• Demand management: oversee end-to-end demand portfolio and alignment with priorities and capacity.
• Budget management: manage CAPEX portfolio, budgeting, funding prioritization and forecasting.
• Resource & capacity optimization: optimize resources and resolve bottlenecks across portfolios.
• Progress & performance reporting: develop executive dashboards and KPI reporting for portfolio health.
• Risk and issue management: identify risks early and implement mitigation strategies.

Skills

PMO management

Delivery governance

Stakeholder management

Risk management

Leadership

Education

Bachelor's degree in Computer Engineering, Computer Science/ IT or ECE

Tools

Jira

Confluence

Looker Studio

AI tools (Claude, Gemini, ChatGPT)

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description This role provides strategic portfolio and delivery management oversight, ensuring that business-critical initiatives are effectively prioritized, funded, resourced, governed, and delivered. It oversees demand and CAPEX portfolios, optimizes resource capacity, strengthens delivery governance and assurance, and proactively manages portfolio-level risks, issues, and dependencies. The role provides leadership with clear visibility into portfolio health, performance, and investment utilization through executive reporting and KPI management, while driving value realization and continuous improvement. It works closely with business, technology, finance, and delivery teams to align investments and execution with strategic priorities and maximize business outcomes.

DUTIES AND RESPONSIBILITIES

• Delivery Governance & Assurance: Establish and enforce standardized delivery methodologies, governance frameworks, and compliance standards; conduct assurance reviews and drive continuous improvement to ensure quality execution and timely achievement of business outcomes.
• Demand Management: Oversee the end-to-end demand portfolio, including intake, evaluation, prioritization, and portfolio planning, ensuring investments are aligned with business priorities, strategic objectives, and available capacity.
• Budget Management: Manage the CAPEX portfolio, including budget planning, funding prioritization, availment strategies, forecasting, and financial performance tracking.
• Resource & Capacity Optimization: Optimize resource capacity across the delivery portfolio by identifying cross-functional dependencies, resolving bottlenecks, addressing capacity constraints, and reallocating resources to support business-critical initiatives.
• Progress & Performance Reporting: Develop and maintain executive dashboards and reporting mechanisms that provide that provide timely visibility into portfolio health, progress, dependencies, risks, issues, financial performance, and compliance.
• KPI & Value Realization: Define, monitor, and report portfolio KPIs and value realization metrics - including risk reduction, adoption, productivity, compliance, value and utilization to measure outcomes and support executive and steering committee decision-making.
• Risk and Issue Management - Proactively identify and manage portfolio risks and issues, drive timely mitigation and resolution, and elevate critical risks early to minimize impact on program objectives.

REQUIREMENTS

• Work Experience At least 3-5 years of end-to-end PM and/or PMO experience with a technical background PMI certifications and experience in a Telco environment is a plus
• Experience in configuration and building of PMO and project management tools (Jira, Confluence, Lookerstudio, etc.) and usage of AI solutions (Claude, Gemini, ChatGPT, etc.)
• Experience with/and understanding of project management development and tracking tools
• Experience managing people and processes in a fast-paced environment
• Level of Knowledge Bachelor's Degree in Computer Engineering, Computer Science/ IT or ECE from a four-year college or university

Equal Opportunity Employer Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.

Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie's New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose In everything we do, we treat people right to create a Globe of Good.

Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.