Sr Project Manager

Globe Telecom; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Globe Telecom in the Philippines seeks a Senior Program Lead to drive cross-functional, end-to-end programs spanning network infrastructure, technical platforms, system enhancements, and operations readiness. You will lead discovery sessions, define scope, objectives, success metrics, and acceptance criteria, and ensure alignment with enterprise architecture and technology strategy.

Collaborate with Engineering, Network Operations, IT, Architecture, Cybersecurity, and Vendors to deliver on-time,

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Responsible for leading cross-functional, end-to-end programs involving network infrastructure, technical platforms, system enhancements, and operations readiness.

The role combines program leadership, technical depth, system integration understanding, and operational excellence to ensure successful delivery of strategic initiatives. Works closely with Engineering, Network Operations, IT, Architecture, Cybersecurity, Vendor Partners, PMO, and Business Stakeholders to understand requirements, drive alignment, manage risks, and deliver measurable outcomes. Project/ Program Definition & Scoping Lead discovery sessions to clarify business goals, technical requirements, and integration dependencies.

Convert ambiguous problem statements into structured program scope, objectives, success metrics, and acceptance criteria. Evaluate feasibility, resource needs, timelines, and technical constraints. Technical Understanding Understand network and system architecture, protocols, and technical components Identify upstream/downstream impacts, integration points, and operational dependencies.

Ensure alignment with enterprise architecture and network technology strategy. Stakeholder Alignment Collaborate with Engineering, Network Operations, IT, Architecture, and CX teams for cross-functional agreement. Document and socialize Program Charters, High-Level Designs, and Requirements Specifications.

Program Leadership & Governance Build and manage integrated program plans across design, development, testing, deployment, and operations readiness. Facilitate technical working groups, daily syncs, sponsor updates, and risk reviews. Ensure all workstreams meet milestones and maintain alignment with the critical path.

Risk, Issue & Change Management Identify potential blockers early through program monitoring and technical deep dives. Drive mitigation plans and decision-making with relevant owners. Enforce change control processes and maintain documentation of decision logs.

Execution & Deployment Oversee end-to-end readiness: technical build, migration plans, cutover, rollbacks, and site-level readiness (if applicable). Manage go/no-go decision frameworks and operational handover criteria. Validate performance through post-implementation reviews.

Operational Readiness Ensure that Network Operations, Service Assurance, and Support Teams have updated SOPs, tools, training, and monitoring dashboards. Drive RCA resolution, defect tracking, and stabilization efforts. Outcome Measurement Track KPIs such as network performance, service availability, user experience improvement, cost efficiency, deployment time, and customer impact.

Validate benefits realization versus original business case. Equal Opportunity Employer Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here

Make Your Passion Part of

Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of

Good, explore opportunities with us. Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices.

We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most. Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s

New York. Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose In everything we do, we treat people right to create a Globe of Good.

Vision We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.

Mission We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.