Program Associate

CPACE Philippines - Center for Professional Advancement and Continuing Education, Inc.; Taguig; Hybrid; PHP 335,000 - 580,000; Full time

Job summary

CPACE Philippines is seeking a Program Associate to support the planning, coordination, and execution of training programs for the Middle East account. This role manages program logistics, participant communications, documentation, and administrative requirements while coordinating closely with Middle East clients to ensure seamless delivery and exceptional service.

The ideal candidate is organized, detail-oriented, and committed to creating positive client and learner experiences.

Qualifications

• Must have a bachelor's degree in business, operations, or related field.
• 1-3 years of experience in business or HR functions; fresh grads may apply.
• Strong written and verbal communication skills.

Responsibilities

• Support planning, coordination, and execution of training programs and events.
• Manage client communications via email, social media, and other platforms.
• Coordinate with clients, trainers, and internal teams for timely program delivery.
• Monitor activities, maintain records, and prepare data, reports, and presentations.
• Assist in documenting SOPs, compliance, and QA processes.
• Identify gaps and support initiatives to improve efficiency and service.
• Perform other program-related tasks aligned with client needs.

Skills

Program coordination

Communication

Organization

Tech proficiency

Detail orientation

Lifelong learning

Facilitation

Education

Bachelor's degree in related field

Tools

Canva

Google Workspace

Microsoft Office

Job description

About the Company

We provide professional development and continuing education opportunities to individuals and organizations. CPACE Philippines offers a variety of courses and programs including but not limited to training, seminars, conventions, conferences, webinars, workshops, and other learning development activities such as skills, special diplomas, and graduate certification, that are designed to help professionals stay up-to-date on the latest trends and developments in the fields of business and administration.

About the role

The Program Associate supports the planning, coordination, and execution of training programs and events for CPACE Philippines's Middle East account. This role is responsible for managing program logistics, participant communications, documentation, and administrative requirements, while coordinating closely with Middle East clients to ensure seamless program delivery and exceptional service. The ideal candidate is organized, detail-oriented, and committed to creating positive client and learner experiences.

Key responsibilities

• Support the planning, coordination, and implementation of training programs and other institute activities


• Manage client communications and inquiries through email, social media, and other platforms


• Coordinate with clients, trainers, and internal teams to ensure timely and effective program delivery


• Monitor program activities, maintain records, and prepare data, reports, and presentations


• Assist in developing and documenting SOPs, compliance requirements, and quality assurance processes


• Identify process gaps and support initiatives to improve operational efficiency and service delivery


• Perform other program-related tasks aligned with the Institute's activities and client needs

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, Office Administration, Human Resources Management, Psychology, Communication or any related field


• 1-3 years of experience in Business or HR-related work


• Fresh graduates may also apply

Core Competencies

As a Program Associate, it is important to demonstrate the following core competencies:

• Excellent program coordination skills – skilled at managing tasks, timelines, and resources to ensure successful program delivery


• Strong communication – maintains clear, professional, and effective correspondence across teams and stakeholders


• Organizational strengths – efficient in structuring workflows, prioritizing tasks, and maintaining orderly processes


• Tech-savvy – proficient in Canva, Google Workspace, and Microsoft Office applications


• Detail-oriented – ensures accuracy and precision in all outputs, with a strong focus on quality


• Continuous learner – demonstrates openness to new knowledge, skills, and professional growth opportunities


• Facilitation skills – skilled in planning, guiding, and managing group discussions or training sessions