Professional, Business Analytics

Jones Lang LaSalle Incorporated; Taguig, Manila; On-site; PHP 420,000 - 780,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Taguig, Philippines, is seeking a BI Support Engineer to provide day-to-day support for Power BI, Power Apps, Power Automate, SQL, Design Studio and Alteryx within WPM APAC. You will build and maintain reports and dashboards, perform data quality checks, collaborate with analysts, and ensure timely responses to tickets while adhering to SLAs.

This on-site role offers the opportunity to contribute to enterprise-wide BI initiatives and real-time visibility for

Qualifications

• Education & Experience: Degree in Computer Science, Information Systems, or related field.
• 1–2 years of relevant experience supporting BI solutions in a shared services or similar environment.

Responsibilities

• Build and maintain reports, dashboards and automations using Power BI, Power Apps, Power Automate, SQL, Design Studio and Alteryx.
• Handle enterprise-wide support requests, follow SLAs, and escalate as needed.
• Apply data quality checks and governance using SQL and Alteryx.
• Coordinate with analysts and stakeholders on routine requests and refer complex needs to senior team members.
• Communicate status of tickets and projects, escalating risks or delays promptly.
• Stay up-to-date with tool updates and support new features under team guidance.

Skills

Power BI ecosystem

SQL queries

Power Apps

Power Automate

Alteryx

Education

Degree in Computer Science or Information Systems

Tools

Power BI

SQL

Power Apps

Power Automate

Alteryx

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Purpose

To provide day-to-day support for Business Intelligence solutions and automation in WPM Technology applications used by WPM APAC colleagues and stakeholders, following established procedures and quality standards, and contributing to the successful completion of assigned tasks within global and regional projects.

Duties and Responsibilities

• Build and maintain reports, dashboards and automations using Power BI, Power Apps, Power Automate, SQL, Design Studio and Alteryx, following documented standards and templates.
• Action assigned items from the enterprise-wide support request queue in line with agreed prioritization guidelines and SLAs, escalating exceptions to the team lead or manager.
• Apply data quality checks and governance procedures using SQL and Alteryx as defined by the team's frameworks and flag recurring issues or automation opportunities to the team lead.
• Coordinate with analysts and stakeholders on routine requests, referring to more complex or cross functional needs to senior team members.
• Communicate clearly with requesters and stakeholders on the status of assigned tickets and projects, escalating risks or delays promptly.
• Keep up to date with relevant tool updates and support the evaluation of new features under the guidance of the team lead.

Requirements

MUST-HAVE Requirements

• Education & Experience: Degree in Computer Science, Information Systems, or a related field.
• At least 1–2 years of relevant experience supporting business intelligence solutions in a shared services or similar environment.

Core Technical Skills

• Working knowledge of the Power BI ecosystem, including DAX and standard data modelling for report and dashboard support.
• Working SQL skills for query writing and routine data checks.
• Familiarity with Power Apps and Power Automate for supporting existing workflow automations.
• Working knowledge of Alteryx for running and maintaining established data preparation workflows.

Problem‑Solving Capabilities

• Sound problem‑solving skills with the ability to follow through on assigned issues to resolution, escalating where required.

GOOD-TO-HAVE Requirements

• Certifications & Tools: Certifications in Microsoft Power BI, Alteryx Designer, or related technologies.
• Exposure to Design Studio for supporting existing reporting solutions.
• Communication: Good stakeholder communication skills, with the ability to explain routine technical items to non‑technical requesters.

Value Addition to JBS Operations and JLL Clients

Enhanced Operational Visibility & Decision‑Making the BI Support Engineer empowers JBS operations through reliable, well‑maintained dashboards and reports that provide real‑time visibility into WPM performance metrics. By building and maintaining Power BI solutions following documented standards, they ensure operations teams have consistent access to accurate data for workforce planning, resource allocation, and performance tracking across APAC markets. This transforms raw operational data into actionable intelligence that drives better decision‑making at every level.

Process Automation & Efficiency Gains Through Power Apps and Power Automate solutions, this role eliminates manual, repetitive tasks that consume valuable time from JBS operational teams. Automating routine workflows – request routing, data validation, status notifications, approval chains – reduces processing time, minimizes human error, and allows operations staff to focus on higher‑value activities. Established Alteryx workflows further streamline data preparation tasks that would otherwise require hours of manual Excel manipulation.

Data Quality & Governance Assurance By applying systematic data quality checks using SQL and Alteryx, the BI Support Engineer protects the integrity of operational reporting and analytics. Clean data prevents cascading errors in workforce management, client billing, performance tracking, and strategic planning. Flagging recurring data issues and automation opportunities to team leads creates a continuous improvement cycle that progressively reduces operational friction and enhances system reliability.

Rapid Response to Operational Needs Managing the enterprise‑wide support request queue according to SLAs ensures that urgent operational reporting needs – executive dashboards for quarterly reviews, ad‑hoc analysis for client escalations, modified reports for new service lines – receive timely attention. This responsiveness prevents bottlenecks that could delay critical business decisions or client communications.

Real‑Time Performance Transparency Clients benefit from professionally designed Power BI dashboards that provide clear, accurate visibility into their facility management operations, work order completion rates, vendor performance, asset utilization, budget tracking, and service level adherence. These visual analytics enable clients to monitor their facilities proactively rather than waiting for monthly reports, fostering confidence in JLL's delivery service.

Faster Access to Operational Insights Through efficient management of the support request queue, clients receive timely responses to their custom reporting needs – quarterly board presentations, portfolio optimization analysis, budget variance investigations, or lease expiry tracking. This responsiveness demonstrates JLL's commitment to treating data as a strategic asset in the client relationship, not just an administrative obligation.

Data‑Driven Facility Optimization Reliable BI solutions built on clean, validated data enable clients to identify cost‑saving opportunities, optimize space utilization, predict maintenance needs, and make informed capital investment decisions. Alteryx‑powered data preparation ensures that complex datasets from multiple sources – work orders, lease agreements, energy consumption, occupancy sensors – are integrated accurately for comprehensive analysis.

Location

On-site - Taguig, Philippines

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Equal Opportunity Statement

Jones Lang LaSalle('JLL') is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

Our Culture

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.