Professional, Billing & Pricing Operations Analyst

Ingram Micro Philippines BPO LLC; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Ingram Micro Philippines BPO LLC is seeking a highly analytical Billing & Pricing Operations professional to join our team in Manila. You will manage billing processes, pricing analyses, reconciliations, vendor coordination, and reporting to drive accuracy and data-driven decisions across global operations.

The role emphasizes automation, process improvement, and cross-functional collaboration, with responsibilities spanning data integrity, dashboards, and complex issue resolution.

Qualifications

• Bachelor’s degree in Finance, Business, Analytics, or related field.
• 3–5+ years of experience in billing, pricing, financial operations, or reporting.
• Advanced Excel skills (pivot tables, formulas, macros).
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience with reconciliations, financial data, and vendor operations.

Responsibilities

• Manage billing, pricing, and reconciliations with high accuracy and compliance.
• Analyze vendor pricing, contracts, and financial data to resolve discrepancies.
• Collaborate with vendors, stakeholders, and cross-functional teams to ensure smooth operations.
• Own high-priority and complex vendor/reseller issues and drive resolution.
• Maintain data integrity across systems, regions, and stakeholders.
• Support pricing decisions, validations, and approvals.
• Generate scheduled and ad-hoc reports across multiple regions.
• Leverage Excel, reporting tools, and automation for data analysis.
• Build dashboards, templates, and reporting solutions.
• Analyze large datasets and translate business requirements into actionable insights.
• Identify operational risks, inefficiencies, and improvement opportunities.
• Drive automation and continuous improvement initiatives.
• Participate in cross-functional projects to improve productivity.

Skills

Advanced Excel

Analytical thinking

Problem solving

Stakeholder management

Education

Bachelor’s degree in Finance, Business, Analytics, or related field

Tools

SQL

Python

Power BI

Power Automate

UiPath

VBA

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Ingram Micro is seeking a highly analytical and detail-oriented professional to join our Billing & Pricing Operations team. This role is responsible for managing billing processes, pricing analysis, reconciliations, vendor coordination, and reporting. The position plays a key role in ensuring financial accuracy, driving operational efficiencies, and enabling data-driven decision-making across global operations.

Key Responsibilities

• Operations Management: Manage billing, pricing, and reconciliations with high accuracy and compliance. Analyze vendor pricing, contracts, and financial data to resolve discrepancies. Collaborate with vendors, stakeholders, and cross-functional teams to ensure smooth operations. Own high-priority and complex vendor/reseller issues and drive resolution. Maintain data integrity across systems, regions, and stakeholders. Support pricing decisions, validations, and approvals.
• Reporting & Analytics: Generate scheduled and ad-hoc reports across multiple regions. Leverage advanced Excel, reporting tools, and automation for data analysis. Build dashboards, templates, and reporting solutions. Analysis of large datasets and provide data comprehension Translate business requirements into actionable insights and reporting outputs.
• Process Improvement: Identify operational risks, inefficiencies, and improvement opportunities. Drive automation and continuous improvement initiatives. Participate in cross-functional projects to improve productivity and service quality.
• Escalation & Issue Management: Investigate and resolve escalated issues through detailed analysis. Collaborate with global teams to ensure timely resolution of business-impacting issues.
• Subject Matter Expertise: Maintain process documentation and ensure adherence to SOPs. Provide guidance, training, and onboarding support to team members. Act as a key point of contact for process-related queries.

Required Qualifications

• Bachelor’s degree in Finance, Business, Analytics, or related field.
• 3–5+ years of experience in billing, pricing, financial operations, or reporting.
• Advanced Excel skills (pivot tables, formulas, macros).
• Strong analytical, problem-solving, and stakeholder management skills.
• Experience with reconciliations, financial data, and vendor operations.

Preferred / Good-to-Have Skills

• SQL, Python, and data analysis capabilities.
• Power BI or similar BI/visualization tools.
• Experience with automation tools (Power Automate, VBA, RPA tools like UiPath).
• Exposure to AI/ML or intelligent automation in reporting/operations.
• Experience in Cloud Products and Vendors – Billing and Pricing.
• Experience with CRM, ERP, or financial systems.

Key Competencies

• Data-driven decision-making
• Strong attention to detail and accuracy
• Collaboration and stakeholder engagement
• Continuous improvement and automation mindset

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey!

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.