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Shopee is seeking an Operations Strategy Analyst to diagnose problems, structure approaches, build models, and drive cross-functional alignment with minimal guidance.
You will own workstreams from planning to launch, diagnose landscape and constraints, and inform planning with product configurations. The role emphasizes PMO coordination and presenting concise, leadership-ready insights.
The Strategy team at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
Operating with greater independence than an Analyst, you will be expected to diagnose problems, structure the approach, build the models, and drive cross-functional alignment without requiring step-by-step guidance.