Product Specialist

GainStrong; Dasmariñas; On-site; PHP 120,000 - 180,000; Full time

Job summary

GainStrong's Perfumes and Essentials Oils kiosk is hiring a sales associate to deliver exceptional service, greet customers, and explain product features. You will help customers find perfumes and essential oils that suit their preferences in a fast-paced retail environment.

You will contribute to meeting monthly and quarterly sales goals, maintain stock and presentation, collaborate with teammates, and handle returns while accurately reporting sales and inventory data.

Qualifications

• Excellent customer service skills.
• Ability to assess customer needs and explain product features.
• Knowledge of perfumes and essential oils is a plus.

Responsibilities

• Provide excellent sales service and greet customers.
• Assess needs and provide product information on features.
• Follow and contribute to monthly, quarterly and yearly sales goals.
• Maintain in-stock and presentable sections.
• Cross-sell products and handle returns when needed.
• Report all sales and inventory to the team.
• Team up with coworkers to ensure proper customer service.

Skills

Customer service

Product knowledge

Cross selling

Communication

Job description

Product: Perfumes and Essentials Oils Store Type: Kiosk

Job Description:

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve departments sales goals on a monthly, quarterly and yearly basis
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Cross sell products
• Handle returns of merchandise
• Required to report all sales, including inventory.
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures