We are looking for a Product Owner that will act as the key link between business strategy, merchant needs, business operations, and the development team, ensuring the app store delivers value to merchants and supports the company's business objectives.
Job Responsibilities:
- Define Product Vision: Establish and communicate the product vision, objectives, and strategic direction.
- Manage Product Roadmap: Define and prioritize features, enhancements, and initiatives based on business value and merchant needs.
- Manage Product Backlog: Translate business requirements into user stories, acceptance criteria, and prioritized development tasks.
- Drive Product Delivery: Collaborate with cross-functional teams to deliver high-quality features through Agile development.
- Align Stakeholders: Bridge business and technical teams to clarify requirements, resolve issues, and manage priorities.
- Monitor Product Performance: Track product KPIs, gather merchant feedback, and drive continuous improvement to maximize business value.
Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or a related field
- Proven experience as a Product Owner, Digital Product Manager, IT Business Analyst with product ownership responsibilities, or in a similar role delivering software or data-related solutions.
- Demonstrable experience in at least one of the three specified project domains is a huge advantage: Centralized & AI-Enabled CRM; Centralized Ticketing System for After-Sales Support; Data Dictionary, Data Quality Management & Governance
- Strong experience in requirements gathering, stakeholder management, backlog prioritization, user story writing, and acceptance criteria definition.
- Ability to translate complex business needs into clear, actionable requirements for technical teams.
- Experience supporting UAT, release management, and post-implementation improvements.
- Strong focus on business outcomes, product quality, usability, and continuous improvement.